Imaging Center Manager – MRI/CT & Operations (Weekdays)

American Health Imaging; Wilmington (NC); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Lumexa Outpatient Imaging in Wilmington, NC seeks a Center Manager to supervise daily operations of our outpatient imaging center, ensuring high-quality, efficient patient care and a positive, collaborative work environment.

You will manage staff workflows, scheduling, performance reviews, and customer service, while developing referring-physician relationships and driving center performance through financial analysis and process improvements.

Qualifikationen

• Graduate of AMA approved School of Radiology Technology (24 months)
• Advanced ARRT certification in CT or MRI preferred
• 2-3 years of prior people management experience preferred
• Experience with Microsoft Office, including Excel

Aufgaben

• Conduct radiology imaging scans within registered modality
• Ensures smooth daily operations by resolving performance issues and ensuring appropriate scheduling of center staff
• Acts as point of escalation for concerns and challenges from patients and referring physicians
• Performs clinical exams during staffing shortages as licenses allow
• Develops and fosters referring physician relationships
• Develops, reviews, and implements action plans based on financial reporting to enhance center performance
• Attends training to stay up to date on best practices and protocols
• Implements and manages the training and onboarding program for new associates
• Participates in the staff planning and hiring process for new associates
• Leads regular team and department meetings and employee one-on-ones
• Monitors and approves timecards on a daily or weekly basis
• Leads, initiates, and participates in annual performance evaluations, development and performance management of associates
• Establishes associate schedules to provide for planned time off, ensuring appropriate staffing levels and adequate coverage
• Evaluates, implements, and manages workflow and process improvements for the department
• Ensures the department has knowledge of company and department policies and corresponding procedures are in place
• Supports employees ensuring highest level of patient satisfaction
• Develops methods for measuring and monitoring team and department performance

Kenntnisse

People management

Leadership

Process improvement

Strategic thinking

Ausbildung

Advanced ARRT certification in CT or MRI

AMA-approved Radiology Technology program (24 months)

Tools

Microsoft Office (Excel)

BLS certification

Jobbeschreibung

Lumexa Outpatient Imaging in Wilmington, NC seeks a Center Manager to supervise daily operations of our outpatient imaging center, ensuring high-quality, efficient patient care and a positive, collaborative work environment.

You will manage staff workflows, scheduling, performance reviews, and customer service, while developing referring-physician relationships and driving center performance through financial analysis and process improvements.