ILL Library Assistant

ADP, Inc.; Greeley (CO); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Short-Term Disability

Long-Term Disability

457 Deferred Compensation Plan

Flexible Spending Accounts

Tuition Reimbursement

Job summary

ADP, Inc. is seeking a part-time Interlibrary Loan Assistant to support patrons and libraries with materials requests. The role involves handling ILL requests, tracking items, and coordinating with lending libraries to fulfill patron needs.

Responsibilities include assisting users, maintaining records in library systems, receiving and returning materials, and locating items from external sources. Strong attention to detail and customer service are essential.

Qualifications

• Must have a High School Diploma or GED.
• Experience in a library position is preferred.
• Equivalent combination of education and experience will be considered.

Responsibilities

• PATRON ASSISTANCE: Help patrons use ILL services via internet, email, phone, or fax and explain check out periods and policies.
• RECORD MAINTENANCE & MATERIAL PREPARATION: Maintain records in Excel, OCLC, SWIFT, ILLiad, Sierra; mark items checked in and assign due dates.
• RECEIVING MATERIALS: Check in items from other libraries and route materials to branches.
• RETURNING MATERIALS: Return items to lending libraries using SWIFT/ILLiad; note in Sierra and place in courier bins.
• LOCATING MATERIALS: Search ILL databases and contact libraries to locate requested titles.
• OTHER DUTIES: Assist supervisor with department projects as needed.

Skills

Library experience

Customer service

Data entry

Education

High School Diploma or GED

Tools

Windows

Microsoft Word

Outlook

ILL Databases

Sierra ILS

Horizon

Job description

Pay Grade : 40 Compensation/Benefits: $19.29 - $26.09hr FLSA Classification : Non-exempt Hours: 25 hrs / wk Part-time; Some days, evenings, and weekends Location: Administration & Support Services Office, Greeley

Department: Interlibrary Loan (ILL), Collection R e s ources

Supervisor: Collection R e s ources Manager Supervises: None

Role:

To provide requested materials to patrons and to other libraries and systems.

Major Duties and Responsibilities:

15% - PATRON ASSISTANCE - Assists patrons in the use of ILL services to find materials not available locally by using the internet, email, telephone, fax, postal service and application software in order to meet the time frame and check out period that works for the patron; answers questions regarding the use of ILL materials and policies regarding check out periods, renewing items, and lost or damaged items in order to provide materials from outside the library district. (Essential)

25% - RECORD MAINTENANCE & MATERIAL PREPARATION - Maintains records in Excel, OCLC, SWIFT, ILLiad and Sierra databases by marking items as checked in, entering due dates and notes in Sierra, and placing due dates on materials and ILL forms in order to prepare materials for check out by patrons. (Essential)

20% - RECEIVING MATERIALS – Checks-in items on loan from other library systems and materials being returned to the library district from lending library systems by opening courier bins, sorting items, and routing to appropriate branches in order to fulfill patron requests. (Essential)

20% - RETURNING MATERIALS - Returns materials to lending library systems using SWIFT, ILLiad or other application software; makes notes in Sierra records that an item is in-transit and places items in courier bins in order to return borrowed materials. (Essential)

15% - LOCATING MATERIALS - Locates materials outside of the District by searching ILL databases and contacting other libraries for requested titles in order to identify the best location from which to request materials. (Essential)

5% - OTHER DUTIES – Assists Supervisor with projects in order to ensure the smooth operation of the department. (Non-Essential)

High School Diploma (or GED)

Experience in a library position

Or any equivalent combination of experience, which provides the critical success factors.

District Success Factors:

Focuses on the customer

Initiative

Contributes to a positive work environment

Strategic thinking

Takes pride in the workplace

Emotionally intelligent

Tactful

Knowledge of public library operations

Creativity

Job Success Factors:

Knowledge of interlibrary loan practices and procedures

Skill in using the library district catalog and circulation system

Skill in customer relations

Skill in Windows, Word, Internet Explorer, Outlook, Horizon, and ILL Databases

Skilled in oral and written communication

Skill in Sierra ILS (preferred)

Able to do highly detailed, accurate work

Able to work independently as well as cooperatively

Able to operate various office equipment including copiers

Physical Success Factors:

Able to lift up to 50 lbs.

Able to push a fully loaded book-cart weighing up to 200 lbs

Medical Insurance

Vision Insurance

Life Insurance

Accidental Death and Dismemberment (AD&D) Insurance

Short-Term Disability

Long-Term Disability

457 Deferred Compensation Plan

Flexible Spending Accounts for transportation, dependent care and medical expenses

Tuition Reimbursement

This Job Description is not a complete statement of all duties and responsibilities comprising this position.