iLEAD: Office Assistant

Maryland Institute College of Art; Cranston (RI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Pay: $15/hour

Job summary

Maryland Institute College of Art is seeking an Office Assistant for the Office of Student Engagement in Baltimore. The role supports daily operations, helps design and run programming, and maintains OSE social media accounts.

The position requires strong digital engagement, organization, and customer service, with opportunities to contribute to campus events. The role is approximately 10 hours per week during the academic semester, offering a friendly, collaborative environment and a platform

Qualifications

• Must be an active student at MICA (undergrad or grad).
• Strong digital engagement and customer service skills.
• Able to manage time and priorities effectively.

Responsibilities

• Support OSE daily operations.
• Design and facilitate programming for OSE.
• Attend team meetings and 1-on-1s with the Program Coordinator.
• Manage OSE social media accounts.
• Staff the OSE front desk and handle communications.
• Create/post social media content and marketing materials.
• Represent OSE at campus events and tabling.
• Assist in events and managing the MICA Clubhouse.

Skills

Digital engagement

Time management

Organizational skills

Communication

Interpersonal skills

Independence

Inclusive/programming mindset

Customer service

Education

Current undergraduate or graduate student at MICA

Tools

GChat

Social media management

Social media design (graphic content)

Job description

Welcome to the official site for employment opportunities at MICA. At MICA, we empower our employees to use their talent in a variety of ways. We are pleased that you are interested in career opportunities offered at MICA.

Office Assistants support the Office of Student Engagement (OSE) with daily operations, administrative tasks, event programming and community building to further the Office of Student Engagement’s mission to connect with students.

Summary of Essential Functions

• Support Office of Student Engagement (OSE) daily operations.

• Design and facilitate programming on behalf of the Office of Student Engagement (OSE).

• Attend biweekly Office Assistant team meetings and biweekly 1-on-1s with the Program Coordinator.

• Manage OSE’s social media accounts.

Essential Duties & Responsibilities:

• Attend training and professional development programs.

• Staff OSE front desk.

• Communicate effectively via GChat.

• Field and coordinate adequate correspondence from other offices, visitors or students.

• Answer front desk calls.

• Enforce posting policy around campus, including hanging/removing posters and flyers.

• Gather reserveable equipment for pick-up and coordinate returns.

• Maintain the cleanliness and organization of the OSE office.

• Plan, create and post social media posts for OSE social media.

• Design marketing materials for office initiatives or events.

• Represent OSE at campus events via tabling or presentations.

• Maintain organization and inventory of reservable equipment.

• Assist in preparation and facilitation of other events as needed.

• Assist in managing and maintaining the MICA Clubhouse.

• Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrated strong digital engagement skills.

• Demonstrates efficient time management while prioritizing workload.

• Strong organizational skills and attention to detail.

• Ability to communicate effectively with collaborators and teammates, via email and in-person.

• Strong interpersonal relationship skills and the ability to work collaboratively with others.

• Ability to work independently on tasks.

• Ability to consider the diverse needs and interests of the MICA student body, and address these through intentional and thoughtful programming.

• Demonstrated strong customer service skills.

Minimum qualifications:

• Current undergraduate or graduate student enrolled at the Maryland Institute College of Art.

• A desire to serve the MICA community.

Preferred Qualifications:

• Previous prior graphic design and social media management experience preferred.

• Prior customer service experience preferred.

• Prior administrative task experience preferred.

• Prior event planning/programming experience preferred.

Compensation:

• $15.00/hour

Conditions of Employment:

• Office Assistants are expected to work around 10 hours per week from the start to the end of the MICA semester (about 16 weeks).

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to (amt) pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (may be adjusted depending on position)

• Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually (minimal, moderate, or high).

• Required training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment. (additional training may be added, SEE: EHS Manager training schedule)

Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.

Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.

MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.