IFS ERP Specialist: Applications Support & BA

K&L Microwave; Salisbury (MD); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

K&L Microwave in Salisbury, MD is seeking an IFS ERP Application Support & Business Analyst to provide end-to-end support across on-premises and IFS Cloud environments. You will translate business needs into system requirements and partner with IT, partners, and vendors to ensure ERP reliability and security.

The role covers incident management, configuration, testing, upgrades, migrations, and continuous improvement across multiple locations. Strong IFS experience is preferred.

Qualifikationen

• Bachelor's degree preferred; equivalent experience considered.
• Minimum 3-5 years supporting ERP/business systems.
• Experience with IFS Applications/IFS Cloud preferred.

Aufgaben

• Provide day-to-day functional and technical support for IFS ERP applications across on-premises and cloud environments.
• Act as escalation point for application issues; diagnose, reproduce, and document resolutions.
• Monitor health of ERP services: jobs, interfaces, queues, and integrations; coordinate remediation.
• Assist with configuration, security, access, and administration activities.
• Coordinate with infrastructure, cloud, cybersecurity, and vendor teams on cross-layer issues.
• Support lifecycle activities: development, testing, training, production, DR.
• Maintain runbooks, documentation, and change-management records.
• Engage partners and vendors to obtain timely resolutions.

Kenntnisse

ERP support

Business analysis

UAT support

Incident management

System administration

SQL knowledge

Ausbildung

Bachelor's degree in Information Systems/IT/Business

Tools

IFS Applications/IFS Cloud

SQL

Jobbeschreibung

K&L Microwave in Salisbury, MD is seeking an IFS ERP Application Support & Business Analyst to provide end-to-end support across on-premises and IFS Cloud environments. You will translate business needs into system requirements and partner with IT, partners, and vendors to ensure ERP reliability and security.

The role covers incident management, configuration, testing, upgrades, migrations, and continuous improvement across multiple locations. Strong IFS experience is preferred.