IFS ERP Specialist: Applications Support & BA

PSG; Salisbury (MD); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(K) Savings Plan With EmployerCon…

Medical, Dental And Vision Insurance

Wellness Programs

Job summary

Dover Corporation’s Microwave Products Group (MPG) in Salisbury, MD is seeking an IFS ERP Applications Support & Business Analyst. The role combines business analysis, application support, and system administration across on-premises and IFS Cloud environments.

Responsibilities include incident resolution, configuration support, testing, UAT, and continuous improvement across multiple sites. 3–5 years ERP support experience and IFS familiarity are preferred.

Qualifications

• Bachelor’s degree in Information Systems, Information Technology, Business, Computer Science, Supply Chain, Finance, Manufacturing Systems or related field preferred.
• 3–5 years of experience supporting ERP applications; direct IFS experience preferred.
• Experience with incident, problem, change management and IT service management processes.
• Experience with IFS Applications/IFS Cloud and multi-site environments.
• Knowledge of core ERP areas: finance, procurement, inventory, manufacturing, planning, order management, projects, engineering, quality, or maintenance.

Responsibilities

• Provide end-to-end functional and technical support for IFS ERP applications across on-premises and cloud environments.
• Serve as primary escalation point for IFS issues; analyze, reproduce, diagnose and document resolutions.
• Coordinate with infrastructure, database, cloud, cybersecurity, and vendor teams on cross-layer issues.
• Assist with releases, patches, upgrades, migrations, and cloud transition activities.
• Maintain up-to-date runbooks, documentation, and knowledge articles.

Skills

ERP support

Business analysis

Incident management

User support

ERP Cloud/On-prem

Education

Bachelor's degree in Information Systems/IT/Business/CS/Supply Chain/Finance/Manufacturing Systems

Tools

IFS Applications

IFS Cloud

SQL

APIs

Middleware

Job description

Dover Corporation’s Microwave Products Group (MPG) in Salisbury, MD is seeking an IFS ERP Applications Support & Business Analyst. The role combines business analysis, application support, and system administration across on-premises and IFS Cloud environments.

Responsibilities include incident resolution, configuration support, testing, UAT, and continuous improvement across multiple sites. 3–5 years ERP support experience and IFS familiarity are preferred.