IFS ERP Analyst — Tier 1/2 Support & Platform Config

Think Consulting; Grand Prairie (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Full health coverage

Growth path to Architect

Impactful work

Job summary

Think Consulting is seeking an IFS Analyst for a major client in the United States to own Tier 1/2 support, configure Finance, Projects, FSM, and HR modules, and build scalable SOPs that grow internal capability.

You'll collaborate with the IFS Architect and BI leadership to validate patches, perform regression testing, and expand your footprint across IFS functional areas within 12 months.

Qualifications

• 3+ years of hands-on IFS ERP experience across Finance and FSM modules.
• Experience with IFS Cloud preferred; on-prem backgrounds welcomed.
• Proficient in JIRA for ticketing and sprint ceremonies.
• Strong written communication and documentation skills.

Responsibilities

• Own Tier 1 and Tier 2 IFS support queue end-to-end triage tickets and resolution.
• Configure and document SOPs with end-user training guides.
• Assist with Power BI dashboards and data validation.
• Support user onboarding and change management during upgrades and rollouts.

Skills

IFS ERP

JIRA

Power BI

Data analysis

Documentation

Education

Bachelor's degree

Tools

IFS Cloud

JIRA

Power BI

Job description

Think Consulting is seeking an IFS Analyst for a major client in the United States to own Tier 1/2 support, configure Finance, Projects, FSM, and HR modules, and build scalable SOPs that grow internal capability.

You'll collaborate with the IFS Architect and BI leadership to validate patches, perform regression testing, and expand your footprint across IFS functional areas within 12 months.