IFM Analytics & Reporting Leader (Hybrid)

Health Care Service Corporation; Richardson (TX); Hybrid; USD 102,000 - 184,000; Full time

Job summary

Health Care Service Corporation is hiring a Manager of Analytics & Reporting for the IFM Performance & Sales Analytics team. The role leads monthly financial reporting, analyzes claims trends, and develops dashboards and forecasts for telesales and call center performance.

The position oversees a team of analysts, collaborates with Finance, Sales, Operations, Actuarial, and IFM leadership, and helps translate data into actionable recommendations to optimize performance and growth.

Qualifications

• Bachelor's degree and 3 years experience in data/analytics, healthcare network/reimbursement, or management consulting, OR Bachelor's degree and 6 years of experience in health care / health insurance
• 1 year of management / leadership experience
• Strong analytical ability – comfortable both with manipulating and analyzing large datasets and with presenting that data in an easy-to-understand manner
• Analytical strategic thinker, with the business acumen to analyze data and translate into actionable takeaways
• Articulate communicator to executive audiences
• Demonstrated ability to manage complex programs or processes in a manner that drives to tangible impact
• Ability to manage multiple complex priorities. Flexible, resourceful, able to work in an ambiguous environment.

Responsibilities

• Deliver insights and reporting that drive financial, sales, and operational performance.
• Lead development of monthly financial reporting, including analysis of key business results, performance drivers, trends, risks, and opportunities.
• Translate complex data into actionable recommendations for business leaders.
• Oversee claims trend analysis, dashboard reporting, telesales forecasting, call center performance reporting, ad hoc analytics, and performance management support.
• Oversee telesales invoice validation and accrual development to ensure accurate financial reporting and vendor management.
• Lead and develop a team of analysts with coaching, prioritization, and oversight.
• Collaborate with Finance, Sales, Operations, Actuarial, and IFM leadership to enhance analytics capabilities and drive data-informed outcomes.

Skills

Analytical thinking

Executive communication

Project management

Strategic thinking

Ambiguity navigation

Data storytelling

Education

Bachelor's degree

Bachelor's degree in mathematics or actuarial science or statistics

Advanced degree (JD, MBA, MHA)

Tools

SQL

Excel

Tableau

Power BI

Job description

Health Care Service Corporation is hiring a Manager of Analytics & Reporting for the IFM Performance & Sales Analytics team. The role leads monthly financial reporting, analyzes claims trends, and develops dashboards and forecasts for telesales and call center performance.

The position oversees a team of analysts, collaborates with Finance, Sales, Operations, Actuarial, and IFM leadership, and helps translate data into actionable recommendations to optimize performance and growth.