IDOC - P&P Management Assistant - D4

IdahoPTV; Boise (ID); Presencial; USD 30.000 - 34.000; Jornada completa

Descripción de la vacante

The State of Idaho invites applications for a full-time Management Assistant at D4 in Boise, Idaho. You will provide essential administrative support to the D4 leadership team, interpret policies, and serve as a resource for resolving facility-wide issues with professionalism and care.

The role handles sensitive inquiries from staff, offenders, and families, requiring strong organizational skills and the ability to work in a dynamic environment while promoting operational excellence and clear

Formación

• Experience interpreting and applying regulations or policies and procedures.
• Experience planning, organizing, implementing, and evaluating special projects.
• Experience independently researching, compiling, developing, and summarizing material for reports.
• Experience analyzing information, identifying problems, defining alternatives, and developing recommendations for management/administrators.
• Experience interpreting, applying, and communicating with victims, families and residents explaining policies and procedures to specific situations.
• Good knowledge of computer applications.

Responsabilidades

• Perform administrative duties to enable the D4 leadership team to run smoothly.
• Provide detailed secretarial or clerical support functions.
• Interpret, apply, and implement policies and procedures.
• Resolve complex problems or issues concerning the facility.
• Respond to sensitive issues from staff, offenders, and families.
• Supervise additional administrative staff.

Conocimientos

Regulations interpretation

Project planning

Report writing

Analytical thinking

Stakeholder communication

Computer applications

Herramientas

Computer applications

Descripción del empleo

USA:ID:Boise | Corrections | Full Time

22.10 - 24.36 USD per hour

Posted 2 days ago | Apply before November 18, 2026

Description

State of Idaho Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

Current state employees will need to login to Luma and select the Career Opportunities tab to apply for this position.

Summary:

To create a model correctional system founded on the belief that people can change. We fulfill this mission by fostering a professional culture that empowers staff, promotes personal responsibility, creates opportunities for success, and strengthens communities.IDOC is currently recruiting for a full-time Management Assistant at D4 in Boise, Idaho. The Management Assistant plays a key role in keeping the D4 leadership team running smoothly and effectively. This position provides essential administrative support, helps interpret and apply policies, and serves as a resource for resolving complex facility-wide issues. The incumbent will also handle sensitive and occasionally challenging inquiries from staff, offenders, and their families with professionalism and care. This role is ideal for someone who thrives in a dynamic environment and is committed to supporting both operational excellence and positive communication across the facility.

Responsibilities:

• Perform a variety of administrative duties to enable the D4 leadership team to function smoothly and effectively.
• Perform detailed secretarial or clerical support functions.
• Interpret, apply, and implement policies and procedures.
• Resolve complex problems or issues concerning the facility.
• Respond to sensitive or controversial issues from staff, offenders, and families of offenders.
• Supervise additional members of the administrative team.

Minimum Qualifications: Your resume needs to clearly articulate how your skills, education and experience meet qualifications below-

• Experience interpreting and applying regulations or policies and procedures. Typically gained from at least one year of work experience interpreting and explaining complex information such as policies, procedures, regulations, or laws including explaining discrepancies or having to explain to others how the information applied to their specific situations.
• Experience planning, organizing, implementing, and evaluating special projects. Typically gained by work or volunteer experience with responsibility for planning, organizing, implementing, and evaluating at least one special project that involved extensive planning and action.
• Experience independently researching, compiling, developing, and summarizing material for reports on a frequent or recurring basis. Typically gained by one year of work, college, or volunteer experience that required independently researching, compiling, developing, and summarizing materials for reports.
• Experience analyzing information, identifying problems, defining alternatives, and developing recommendations for management/administrators. Typically gained by one year of work experience where you were required to analyze information, identify problems, define alternatives, and develop recommendations for managers. Management problems could have dealt with issues such as resolving staffing, overtime, budget, and/or contract problems, etc., where you determined the problem, researched files, reviewed reports, and analyzed different options.
• Experience interpreting, applying, and communicating with victims, families and residents explaining policies and procedures to specific situations.
• Good knowledge of computer applications. Typically gained through successful completion of computer applications courses of 20 or more hours and at least one year of applied work experience or approximately two years of experience using three or more commonly used computer applications in a job setting.

Specialty Qualifications:

• Some knowledge of supervisory practices.This is typically gained by completion of a training class or seminar (8 or more hours, e.g. Pre-Supervisor) specifically covering supervisory practices AND at least 6 months of full-time work experience that involved work assignment, direction and monitoring of staff, OR at least 1 year of lead-work or supervisory experience that involved work assignment, direction, and monitoring of staff. Supervision of incarcerated individuals does NOT qualify.
• Willing to work in a correctional center.

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail]

Preference may be given to veterans who qualify under state and federal laws and regulations.