Identity Product Manager, Fraud & Trust

Testing Site - JPMC; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase's Trust & Security group is seeking a Senior Product Associate on the Identity team to help develop identity solutions—including verification, lifecycle management, and digital identity externalization.

You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust, while gathering requirements, writing user stories, and aligning on goals and timelines.

Qualifications

• 3+ years of experience in product management, business analysis, or related technology roles.
• Experience working in cross-functional teams.
• Interest in identity, data, security, or digital products.
• Strong organizational and problem-solving skills.
• Excellent written and verbal communication skills.
• Bachelor’s degree.

Responsibilities

• Assist in the development and delivery of identity products and features, including gathering requirements, writing user stories, and supporting backlog management.
• Coordinate with engineering, design, and business teams to help implement product features and resolve issues. Track progress and elevate risks or blockers as needed.
• Conduct market, user, and competitor research to inform product decisions. Analyze data and feedback to identify opportunities for improvement.
• Prepare product documentation, and status updates for stakeholders and team members.
• Communicate clearly with cross-functional partners, ensuring alignment on goals, timelines, and deliverables.
• Stay up-to-date on digital identity trends, standards, and best practices. Seek feedback and mentorship from senior team members to grow product management skills.

Skills

Product management experience

Cross-functional collaboration

Excellent written and verbal comms

Strong organizational skills

Problem-solving

Identity/data/security interest

Education

Bachelor's degree

Job description

JPMorgan Chase's Trust & Security group is seeking a Senior Product Associate on the Identity team to help develop identity solutions—including verification, lifecycle management, and digital identity externalization.

You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust, while gathering requirements, writing user stories, and aligning on goals and timelines.