IDD Residential Operations Leader – Compliance & Crisis

Jobtailor; Virginia (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Jobtailor is seeking a seasoned operations leader to oversee day-to-day management and clinical oversight of multiple IDD residential programs. You will supervise Residential Managers and BSPs, coach staff, conduct performance reviews, and drive professional development.

Responsibilities include admissions coordination, regulatory compliance, incident reporting, and crisis leadership on a 24/7 on-call rotation.

Qualifications

• Bachelor’s degree in a human services field with at least two years of experience supporting individuals with Intellectual and Developmental Disabilities (IDD), mental health, or substance use disorders.
• Bachelor’s degree in a non-human services field with at least four years of related experience.
• Master’s degree in a human services field with at least one year of related experience.
• Licensed behavioral health professional credential.
• Credentialed BSP Level II or Level I with experience.

Responsibilities

• Lead the day-to-day operations and clinical oversight of multiple IDD residential programs.
• Supervise Residential Managers and BSPs, providing coaching, accountability, and performance evaluations.
• Recruit, interview, hire, onboard, and support Direct Support Professionals (DSPs).
• Manage employee performance and disciplinary actions as needed.
• Ensure compliance with IDD Waiver requirements and all regulations.
• Oversee incident reporting, investigations, and regulatory reporting.
• Coordinate admissions, discharges, and continuity of care with teams and families.
• Conduct routine residential inspections to ensure safety and compliance.
• Oversee property operations, leases, and vendor relationships.
• Participate in treatment team meetings and monitor outcomes.
• Review billing documentation in staff absence.
• Provide crisis leadership on a 24/7 on-call rotation.

Skills

Leadership

IDD Waiver Knowledge

Licensed Behavioral HealthProfessional

Crisis Response

Regulatory Compliance

Education

Bachelor’s degree in human services

Bachelor’s degree in non-human services

Master’s degree in human services

Tools

Residential Inspection Tools

Billing Documentation Systems

Job description

Jobtailor is seeking a seasoned operations leader to oversee day-to-day management and clinical oversight of multiple IDD residential programs. You will supervise Residential Managers and BSPs, coach staff, conduct performance reviews, and drive professional development.

Responsibilities include admissions coordination, regulatory compliance, incident reporting, and crisis leadership on a 24/7 on-call rotation.