IDD Community Living Operations Manager

EP!C; Peoria (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

EP!C is seeking a dedicated CLS Operations Manager to oversee Community Living Services for individuals with intellectual and developmental disabilities in Illinois. You will supervise Team Leads and Direct Support Professionals, ensure high-quality residential services, and maintain regulatory compliance across multiple locations in Peoria and surrounding counties.

In this leadership role you will drive person-centered care, coordinate scheduling and payroll processes, and maintain program

Qualifications

• Must have a High School Diploma or GED.
• Strong supervisory or management background.
• Excellent leadership and communication skills.
• Excellent organizational and time management skills.
• Ability to work independently while overseeing multiple locations.
• Bachelor's degree in human services or related field preferred.

Responsibilities

• Lead, coach, and supervise Team Leads and Direct Support Professionals while building a positive, accountable, and engaged team culture
• Oversee multiple community-integrated homes
• Ensure individuals receive safe, high-quality, person-centered supports
• Maintain compliance with state regulations, licensing standards, HIPAA, and agency policies
• Promote positive relationships with individuals served, families, guardians, and community
• Ensure all abuse and neglect allegations are properly reported as a mandated reporter
• Manage scheduling and staffing & Track attendance, PTO, and payroll functions
• Maintain program records and compliance documentation

Skills

Leadership

Communication

Organization

Time management

Staff coaching

Independence

Education

HS Diploma/GED

Bachelor's in human services (preferred)

Job description

EP!C is seeking a dedicated CLS Operations Manager to oversee Community Living Services for individuals with intellectual and developmental disabilities in Illinois. You will supervise Team Leads and Direct Support Professionals, ensure high-quality residential services, and maintain regulatory compliance across multiple locations in Peoria and surrounding counties.

In this leadership role you will drive person-centered care, coordinate scheduling and payroll processes, and maintain program