IDD Case Manager & Care Coordination Leader

ASG Home Care; Brick Township (NJ); On-site; USD 50,000 - 65,000; Full time

Job summary

ASG Home Care in New Jersey is accepting applications for a Case Manager (IDD Services) to coordinate care and expand referral networks. You will own active cases, manage DSP staffing, onboarding, and serve as the main contact for families and Support Coordinators across NJ.

This hands-on role blends care coordination with business development, requiring strong communication, organization, and knowledge of NJ DDD processes. In-office Brick, NJ with occasional field activities.

Qualifications

• Experience in home care, IDD services, social services, case management, or care coordination (NJ DDD experience strongly preferred).
• Existing relationships with NJ Support Coordinators or SC agencies a major plus.
• Excellent communicator with families, staff and agency partners; highly organized with strong follow-up skills.

Responsibilities

• Manage active cases: coordinate DSP staffing, schedules, and coverage
• Serve as the primary point of contact for families and Support Coordinators on active cases
• Handle intake and onboarding for new referrals from first call through service start
• Partner with operations and billing teams to ensure smooth service delivery
• Track compliance, documentation, and service quality across caseload
• Build and maintain relationships with Support Coordinators and SC agencies across New Jersey
• Respond to new referrals quickly and professionally; ensure follow-through is maintained
• Keep referral partners informed, including when a referral can’t be filled
• Identify new referral opportunities and underserved regions
• Track referral activity and outreach efforts

Skills

Excellent communicator

Highly organized

Self-directed and dependable

Valid driver’s license

Job description

ASG Home Care in New Jersey is accepting applications for a Case Manager (IDD Services) to coordinate care and expand referral networks. You will own active cases, manage DSP staffing, onboarding, and serve as the main contact for families and Support Coordinators across NJ.

This hands-on role blends care coordination with business development, requiring strong communication, organization, and knowledge of NJ DDD processes. In-office Brick, NJ with occasional field activities.