IDD Care Shift Lead & Coach

Open Arms Care Corporation; Nashville (TN); On-site; USD 25,000 - 29,000; Full time

Job summary

Open Arms Care Corporation in Nashville, TN seeks a Shift Supervisor for all shifts to oversee Direct Support Professionals, monitor client progress, and ensure safe, clean living and working environments that meet regulatory standards.

You will coordinate plans of care, ensure timely documentation, provide on-the-floor coaching, conduct on-call coverage, and support staff development while upholding the agency mission, core values, and commitment to quality service.

Qualifications

• High School Diploma required.
• Supervisory experience preferred.
• 3+ years of experience working directly with ID/DD clientele preferred.
• CPR certification required within 30 days of hire.
• Certified in Professional Crisis Management (PCM) within 60 days of hire is required.
• Effective communication, both oral and written skills required.
• Effective time management skills required.
• Ability to coach and train direct reports required.
• Proficiency in Word, Excel and other computer applications preferred.

Responsibilities

• Represent OAC in a positive and professional manner in conservator interactions, community meetings, events and social functions.
• Foster a supportive and collaborative work environment for all employees including, but not limited to, planned employee engagement activities.
• Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
• Weekly update of supply inventories.
• Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up, vehicle upkeep, and state licensure regulations.
• Ensure documentation compliance to include a review of bed checks, shift notes, and repositioning notes. Address areas in need of improvement with the staff related to documentation daily.
• On assigned shifts, ensure the completion of the documentation in Quantum Compliance to include, but not limited to, program documentation, staff assignment sheets, bed checks, shift notes and repositioning notes.
• Promote positive participation in client events, scheduled events, and outings.
• Supervise the Direct Support Professionals on shift and site.
• Complete on-call for the assigned shift on a rotating basis with counterpart.
• Submit required documentation, reports, assignments, etc., in a timely manner
• Assist SOM in the timely completion of Employee Development Plans
• Ensure compliance with assigned daily tasks for all employees on the assigned shift.
• Provide employees with ongoing coaching and development opportunities while working on the floor and during bi-monthly 1:1 supervision meetings
• Complete the onboarding training of new DSPs and others as assigned.
• Engagement clients in ongoing, meaningful active treatment.
• Attend scheduled meetings, trainings, and committees as assigned by the SOM.
• Advocate for the clients in relation to their wants and needs.
• Ensure the implementation of the mission, vision and core values.
• Complete additional duties as assigned.

Skills

Supervisory experience

ID/DD experience

Effective communication

Time management

Coaching and training

MS Word & Excel

CPR certification

PCM certification

Education

High School Diploma

Job description

Open Arms Care Corporation in Nashville, TN seeks a Shift Supervisor for all shifts to oversee Direct Support Professionals, monitor client progress, and ensure safe, clean living and working environments that meet regulatory standards.

You will coordinate plans of care, ensure timely documentation, provide on-the-floor coaching, conduct on-call coverage, and support staff development while upholding the agency mission, core values, and commitment to quality service.