IDD Business Office Manager

RHA Health Services, LLC; Walnut Creek (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings program

Wellbeing Programs

Chronic Disease management programs

Training: CPR, first aid

Job summary

RHA Health Services, LLC is hiring an IDD Business Office Manager to lead administrative and financial functions across one or two locations. You will analyze performance, prepare budgets, and ensure timely financial reporting.

The role requires supervising clerical and maintenance staff, coordinating with department heads, and safeguarding records and sensitive information. The position emphasizes process improvement, vendor and payroll controls, and support for clinicians and administrators.

Qualifications

• Bachelor's degree as required or equivalent
• Minimum 5 years of supervision and business operations experience
• Experience in a management role preferred
• Valid driver's license and automotive insurance
• Excellent communication skills

Responsibilities

• Analyze unit financial performance and prepare budgets and monthly reports.
• Coordinate with department heads to implement systems for service user or employee data.
• Supervise maintenance, admin, and clerical staff; manage hiring and training.
• Ensure deposits, petty cash, and accounts payable processes are accurate.
• Provide training and timekeeping/expense report review.

Skills

Supervision experience

Office management

MS Office proficiency

Education

Bachelor's degree in Accounting, Finance, Economics, Business or related field

Tools

Microsoft Office (Excel, PowerPoint, Outlook)

Job description

We are hiring for:

IDD Business Office Manager

Type

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Ensures all administrative, accounting, certain people supported related, and purchasing functions are handled in an efficient, accurate, and timely manner for one or two business locations and are in accordance with company policies and procedures. Assists the Administrator in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, the preparation of the budget and ensuing analysis of monthly financial reports. Works closely with the Administrator on the financial feasibility of development projects. Coordinates closely with department heads to establish and monitor systems that provide people supported or employee information. Leads and directs the works of others.

Salary based on experience

Job Responsibilities

The Business Office Manager, is responsible for assisting the Administrator in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, preparation of budgets and ensuing analysis of monthly financial reports.

Additional responsibilities of the Business Office Manager include:

• Coordinating closely with department heads to establish and monitor systems that provide service user or employee information
• Maintaining medical records filing and maintenance, filing medical records daily, following required format, maintaining appropriate filing, storage, and security of medical records and Protected Health Information
• Completing data entry of consumer information (e.g., admissions, discharges, medical record updates, data entry, etc.), ensuring billing protocols are followed per required timeframes
• Providing general building maintenance including ordering and maintaining office supplies, operating and maintaining office equipment as needed
• Performing general office duties including: typing documents, forms and spreadsheets, distributing mail, answering office phones and greeting visitors, reviewing work logs to determine where additional clerical support is needed
• Ensuring daily deposits are completed, overseeing petty cash funds, preparing and maintaining petty cash documentation, maintaining security of agency credit card, distributing monthly pay stubs and accounts payable checks
• Providing training and technical support to staff, reviewing, approving, and entering all time sheets and expense report submissions
• Recruiting, interviewing and making recommendations for hiring of candidates, maintaining and reviewing local personnel files
• Supervisory responsibilities include directly supervising maintenance, secretary/receptionist staff including interviewing, making recommendations for hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, motivating, disciplining and promoting team performance; addressing complaints and resolving problems

Requirements

Successful candidates of the Business Office Manager role are able to lead a team to achieve multiple responsibilities in a fast paced business office while ensuring operational goals and objectives are met efficiently and effectively.

Additional requirements of the Business Office Manager role include:

• Bachelor’s degree in Accounting, Finance, Economics, Business or related field
• 5 years of supervision and business operations experience
• Experience in a management role preferred
• Valid Driver’s license and automotive insurance
• Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook
• Excellent verbal, written and interpersonal communication skills

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver’s license, driver’s insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked,before payday!
• Employee perks and discount program :to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k)retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs forhypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.