Administrative Assistant / Clerical

RHA Health Services, LLC; Nashville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Payactiv

Discount program for employees

Paid Time Off

Health/Insurance (full-time)

401(k) retirement savings program

Wellbeing programs

Training opportunities

CPR training and first aid

Job summary

RHA Health Services, LLC is seeking an Administrative Assistant/Clerical at our Nashville location. This role supports the Regional Administrator with medical and personnel record setup and maintenance, greets the public, handles inquiries, and ensures efficient office operations.

The position emphasizes accuracy, organization, and customer-friendly service, with time-tracking and expense submission support for program staff.

Qualifications

• High School Diploma or GED required.
• Advanced level proficiency with computers and Microsoft Office, including Excel, PowerPoint, and Outlook.
• Excellent verbal, written and interpersonal communication skills.

Responsibilities

• Coordinate with department heads to monitor service user and employee information.
• Provide general office duties including typing, mail distribution, answering phones, and greeting visitors.
• Train staff and provide technical support; review and enter time sheets and expense submissions.
• Perform other clerical duties as assigned.
• No supervisory responsibilities.

Skills

MS Office

Interpersonal communication

Education

High School Diploma or GED

Tools

Excel

PowerPoint

Outlook

Job description

About the Position

We are hiring for: Administrative Assistant / Clerical Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Administrative Assistant assists the Regional Administrator in setup and maintenance of medical and personnel records for a single business location. Provides clerical assistance. Greets the public pleasantly, resolves problem situations. Use resourcefulness in gathering and giving program information. Answers routine inquiries independently. Utilizes proper and effective office practices and procedures. Provides clerical support to the program staff and to effectively utilize office equipment. Individual contributor that relies on direction and explanation from a supervisor. REPORTS TO: Operational/Administrative manager or above. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

Duties and Responsibilities

• Coordinating closely with department heads to establish and monitor systems that provide service user or employee information.
• Providing general building maintenance including ordering and maintaining office supplies, operating and maintaining office equipment as needed.
• Performing general office duties including: typing documents, forms and spreadsheets, distributing mail, answering office phones and greeting visitors, reviewing work logs to determine where additional clerical support is needed.
• Providing training and technical support to staff, reviewing, approving, and entering all time sheets and expense report submissions.
• Other clerical duties as assigned.
• Performs other duties as assigned.

Minimum Qualifications

• High School Diploma or GED required.
• Advanced Level Proficiency with computers and Microsoft Office including Excel, PowerPoint, Outlook, office equipment, etc.
• Excellent verbal, written and interpersonal communication skills.

Physical Demands and Work Environment

Must be able to regularly lift and carry up to 15 lbs. and occasionally pull at least 10 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties. Must be able to use hands and fingers to handle or operate objects, tools, or controls. Required to stand and walk for extended periods. Must be able to demonstrate proficiency in CPR from floor level, which requires working on hands and knees, bending, standing, and lifting. Vision requirements include close, distance, and peripheral vision. Must be able to talk and hear. Exception – Deaf and Hard of Hearing Programs: For these programs only, employees must be fluent in American Sign Language (ASL). The requirement to talk and hear does not apply.

Benefits to Employees

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

Pre-Employment Screening

Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Equal Employment Opportunity

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. Through Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals. To learn more, visit rhahealth.org or email us at [e-mail]. RHA Health Services – Where Compassion Meets Career.