IDD Business Office Manager

RHA Health Services, LLC; Goldsboro (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Payactiv

Paid Time Off

Health Insurance

401(k) retirement savings

Job summary

RHA Health Services in Goldsboro, NC is seeking an IDD Business Office Manager. You will support the Administrator by analyzing financial performance, developing budgets, and preparing monthly reports while coordinating with department heads to ensure accurate data and efficient processes.

The role requires leading a team in a fast-paced office, overseeing administrative and purchasing functions, and maintaining records and compliance. Salary is based on experience.

Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, Business or related field.
• Experience in a management role preferred.
• Excellent verbal, written and interpersonal communication skills.
• Proficient with computers and Microsoft Office including Excel, PowerPoint and Outlook.

Responsibilities

• Assist Administrator in financial performance analysis and budgeting.
• Develop, process and analyze performance reports and monthly financials.
• Coordinate with department heads to implement tracking systems for user/employee data.
• Supervise maintenance secretary/receptionist staff and training.
• Oversee deposits, petty cash, AP checks and time sheets approvals.
• Recruit, interview and hire candidates and maintain personnel files.

Skills

Interpersonal communication

Microsoft Office

Data entry

Time management

Education

Bachelor’s degree in Accounting, Finance, Economics, Business or related field

Tools

Excel

PowerPoint

Outlook

Job description

We are hiring for: IDD Business Office Manager Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Ensures all administrative, accounting, certain people supported related, and purchasing functions are handled in an efficient, accurate, and timely manner for one or two business locations and are in accordance with company policies and procedures. Assists the Administrator in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, the preparation of the budget and ensuing analysis of monthly financial reports. Works closely with the Administrator on the financial feasibility of development projects. Coordinates closely with department heads to establish and monitor systems that provide people supported or employee information. Leads and directs the works of others. Salary based on experience.

Job Responsibilities

The Business Office Manager is responsible for assisting the Administrator in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, preparation of budgets and ensuing analysis of monthly financial reports.

• Coordinating closely with department heads to establish and monitor systems that provide service user or employee information.
• Maintaining medical records filing and maintenance, filing medical records daily, following required format, maintaining appropriate filing, storage, and security of medical records and Protected Health Information.
• Completing data entry of consumer information (e.g., admissions, discharges, medical record updates, data entry, etc.), ensuring billing protocols are followed per required timeframes.
• Providing general building maintenance including ordering and maintaining office supplies, operating and maintaining office equipment as needed.
• Performing general office duties such as typing documents, forms and spreadsheets, distributing mail, answering office phones and greeting visitors, reviewing work logs to determine where additional clerical support is needed.
• Ensuring daily deposits are completed, overseeing petty cash funds, preparing and maintaining petty cash documentation, maintaining security of agency credit card, distributing monthly pay stubs and accounts payable checks.
• Providing training and technical support to staff, reviewing, approving, and entering all time sheets and expense report submissions.
• Recruiting, interviewing and making recommendations for hiring of candidates, maintaining and reviewing local personnel files.
• Supervisory responsibilities: directly supervising maintenance secretary/receptionist staff, including interviewing, making recommendations for hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, motivating, disciplining and promoting team performance; addressing complaints and resolving problems.

Requirements

Successful candidates of the Business Office Manager role are able to lead a team to achieve multiple responsibilities in a fast paced business office while ensuring operational goals and objectives are met efficiently and effectively. Additional requirements of the Business Office Manager role include:

• Bachelor’s degree in Accounting, Finance, Economics, Business or related field.
• 5 years of supervision and business operations experience.
• Experience in a management role preferred.
• Valid Driver’s license and automotive insurance.
• Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook.
• Excellent verbal, written and interpersonal communication skills.
• Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing.
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required).
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Benefits to employees

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full‑time employees only)
• Health/Insurance (full‑time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job‑specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support.

At RHA Health Services, the people we serve and support are at the very center of everything we do.

Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals.

RHA Health Services – Where Compassion Meets Career.