Administrative Coordinator (BH)

RHA Health Services, LLC; Wilmington (DE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Payactiv: early access to earned wages

Health/Insurance (full-time)

401(k) retirement plan

Paid Time Off (full-time)

Wellbeing programs

Training and CPR/first aid

Job summary

RHA Health Services, LLC seeks an Administrative Coordinator to manage administrative, accounting, and service user tasks. You will assist the Director with financial analysis, budgeting, and reports, and coordinate with department heads to ensure accurate information flows.

The role covers data entry, service authorizations, daily deposits, petty cash, building operations, and compliance with safety and billing protocols. Requires a high school diploma and 2+ years in medical office work.

Qualifications

• High School Diploma or GED required.
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Responsibilities

• Data entry and record management for service users.
• Accurately enters admissions, discharges, and medical record updates.

Skills

Data entry

Record management

Microsoft Office

Excel

PowerPoint

Outlook

Verbal communication

Written communication

Interpersonal skills

Driver's license

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

We are hiring for: Administrative Coordinator (BH) Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Ensures all administrative, accounting, certain service user related, and purchasing functions are handled in an efficient, accurate, and timely manner and is in accordance with company policies and procedures. Assists the Director in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, the preparation of the budget and ensuing analysis of monthly financial reports. Works closely with the Director on the financial feasibility of development projects. Coordinates closely with department heads to establish and monitor systems that provide service user or employee information. Pay: $18.00 per hour Schedule: Monday - Friday, 8-5pm

RHA Behavioral Health is looking for motivated, detail-oriented operations leaders with the ability to multitask to join our team as an Administrative Coordinator. In this dynamic role you will ensure all administrative, accounting, operations, purchasing and user related service departments are handled in an efficient, accurate, and timely manner. If you’re looking for an opportunity to truly make a difference in the lives of the people that you serve then consider RHA Health Services where we put people first!

Data Entry & Record Management Uploads paper medical records daily in compliance with required formats. Documents releases and disclosures on the Accounting of Release and Disclosure form. Generates and reviews reports as needed. Accurately enters data related to individuals served, including admissions, discharges, and medical record updates. Ensures adherence to billing protocols and required timeframes. Completes and maintains service authorization entry for individuals served by RHA as assigned. Provides caseload and authorization management reports as required by the Director.

Customer Service & Communication Answers telephones, greets visitors, and assists customers, including individuals served, providers, vendors, and colleagues. Demonstrates appropriate phone etiquette and effectively assesses and communicates information regarding agency services. Takes and forwards messages promptly and professionally.

Financial Coordination & Performance Monitoring Ensures daily deposits are completed, if applicable. Oversees and maintains petty cash funds, ensuring proper documentation. Ensures security and reconciliation of agency credit cards as assigned.

Administrative & Operational Support Manages general building maintenance and orders office supplies. Operates and maintains office equipment as needed. Performs risk management duties, including workers’ compensation, OSHA compliance, and safety inspections. Conducts office orientations for new employees. Prepares and processes documents, forms, and spreadsheets. Handles incoming and outgoing mail, including postage and distribution. Participates in committees, unit meetings, and community engagements as required. Engages in ongoing training and professional development opportunities.

Other Duties Demonstrates flexibility and commitment to meeting unit and consumer needs. Performs additional responsibilities as assigned.

Job Requirements:

• Education: High School Diploma or GED equivalent required.
• Experience: Minimum of two years of medical office experience.
• Technical Skills: Proficient with computers and Microsoft Office, including Excel, PowerPoint, and Outlook.
• Communication Skills: Excellent verbal, written, and interpersonal communication skills.
• Licensing: Valid driver's license required.

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Must be able to regularly lift and carry up to 15 lbs. and occasionally pull at least 10 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
• Must be able to use hands and fingers to handle or operate objects, tools, or controls.
• Required to stand and walk for extended periods.
• Must be able to demonstrate proficiency in CPR from floor level, which requires working on hands and knees, bending, standing, and lifting.
• Vision requirements include close, distance, and peripheral vision.
• Must be able to talk and hear.
• Exception – Deaf and Hard of Hearing Programs: For these programs only, employees must be fluent in American Sign Language (ASL).
• The requirement to talk and hear does not apply.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives.

Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do.

RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals.

To learn more, visit rhahealth.org or email us at [e-mail].

RHA Health Services – Where Compassion Meets Career.