Behavioral Health Admissions Coordinator

RHA Health Services, LLC; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Payactiv

Discount program

Paid Time Off

Health Insurance

401(k) retirement savings

Wellbeing programs

Training

Job summary

RHA Health Services, LLC is seeking a Behavioral Health Admissions Coordinator to support administrative, accounting, and service user related tasks. You will assist with data entry, billing processes, and prepare reports for the Director, while coordinating with department heads to ensure accurate information flow and timely service delivery.

The role emphasizes adherence to policies, accuracy in financial analysis, and collaboration across teams to support individuals with intellectual and

Qualifications

• High school diploma or GED required.
• Two years of medical office experience.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Excellent verbal, written and interpersonal communication skills.
• Valid driver's license.
• Pre-employment screening: background checks as required.
• Education verification and other credentialing based on position requirements.

Responsibilities

• Assist with data entry and records management – uploads paper medical records daily following required format.
• Documents release and disclosure on Accounting of Release and Disclosure form.
• Generates and reviews reports as needed.
• Completes data entry of individual served information (admissions, discharges, medical record updates).
• Ensures billing protocols are followed within required timeframes.
• Complete and maintain service authorization entry for individuals served by RHA as assigned.
• Provides caseload and authorization management reports as required by Director.
• Answers telephones, greets and assists customers with information regarding agency and services.

Skills

Medical office experience

Microsoft Office

Education

High School Diploma or GED

Job description

We are hiring for: Behavioral Health Admissions Coordinator Type: Regular. If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Ensures all administrative, accounting, certain service user related, and purchasing functions are handled in an efficient, accurate, and timely manner and is in accordance with company policies and procedures. Assists the Director in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, the preparation of the budget and ensuing analysis of monthly financial reports. Works closely with the Director on the financial feasibility of development projects. Coordinates closely with department heads to establish and monitor systems that provide service user or employee information.

Job Responsibilities

• Assists with Data Entry and Record Management – Uploads any paper medical records daily following required format.
• Documents release and disclosure on Accounting of Release and Disclosure form.
• Generates and reviews reports as needed.
• Completes data entry of individual served information (e.g., admissions, discharges, medical record updates, data entry, etc.).
• Ensures billing protocols are followed per required timeframes.
• Complete and maintain service authorization entry for individual served by RHA as assigned.
• Provides caseload and authorization management reports as required by Director.
• Assists with Customer Service Responsibilities – Answers telephones, greets, and assists customers (individual served, providers, vendors, co-workers), demonstrates appropriate phone etiquette, assesses information given and responds with proper information regarding agency and services, takes and forwards messages as needed.
• Coordinates Financial Data and Performance – Ensures daily deposits are completed if applicable, oversees petty cash funds as assigned, prepares and maintains petty cash documentation, maintains security of agency credit card, reconciles credit cards as assigned.
• Performs Administrative Responsibilities – Provides general building maintenance, orders and maintains office supplies, operates and maintains office equipment as needed, performs risk management to include workers compensation, OSHA and safety inspections, performs office orientation for new employees, types documents, forms and spreadsheets as needed, faxes documents following required procedures, ensures correct postage on outgoing mail, distributes incoming mail.
• Participates on committees and in unit/community meetings as needed, receives ongoing training and skills enhancement through conferences, seminars, and relevant training.
• Demonstrates flexibility and commitment to meeting unit/consumer needs.

Job Requirements

• High School Diploma or GED equivalent required.
• Two years of medical office experience.
• Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook.
• Excellent verbal, written and interpersonal communication skills.
• Valid driver's license.
• Pre-employment screening: Complete criminal background name checked in the registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities).
• Drug testing.
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required).
• Positions that require driving: Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job‑specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer.

In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances.

If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do.

RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support.

In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing.

Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more.

From inpatient care to community-based services, from in‑home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset.

Many of our employees also experience opportunities for career growth and continued education.

RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care.

At RHA, we believe we all deserve the chance to live our best possible lives.

RHA Health Services – Where Compassion Meets Career.