Idaho Falls Receptionist

DEL Holdings LLC; Idaho Falls (ID); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Flexible scheduling

Professional development assistance

Job summary

Cure Touch Massage Therapy in Idaho Falls is seeking a friendly, dependable receptionist to welcome clients and support daily operations. The role blends customer service, appointment scheduling, administrative tasks, laundry, and light cleaning in a warm, professional environment.

You will answer calls, schedule appointments, process payments, maintain client records, and coordinate with massage therapists.

Qualifications

• Experience in receptionist, customer service, or admin roles.
• Willingness to handle laundry and cleaning.
• Proven communication skills.
• Comfort with computers and scheduling tasks.

Responsibilities

• Welcome clients and manage check-in/out.
• Answer phone and field client questions.
• Schedule, confirm, adjust appointments.
• Explain services and help fit appointments.
• Process payments and maintain client records.
• Relay schedule changes to therapists.
• Handle concerns with kindness and involve management.
• Keep reception and shared spaces tidy.
• Wash, dry, fold, restock linens.
• Assist with opening/closing tasks.

Skills

Customer service

Dependability

Punctuality

Clear communication

Attention to detail

Scheduling software

Google Workspace

Initiative

Laundry & cleaning

Tools

Scheduling software

Google Workspace

Job description

About Cure Touch Massage Therapy

Cure Touch Massage Therapy is a locally owned business serving Idaho Falls and Rexburg since 2010. We provide personalized massage therapy to help clients relieve tension, manage discomfort, and feel their best in a warm, welcoming environment.

We value thoughtful service, professionalism, and teamwork. From the front desk to the treatment room, every team member helps create a positive experience and build lasting relationships with our clients.

About the Role

Cure Touch Massage Therapy is looking for a friendly, dependable, and organized receptionist to help our clients feel welcome and cared for from the moment they contact us.

Our front desk team plays an essential role in creating a calm, professional environment while keeping daily operations running smoothly. This position combines customer service, appointment scheduling, administrative tasks, laundry, and light cleaning. If you enjoy helping people, notice the details, and take initiative, we would love to meet you.

What You'll Do

• Welcome clients warmly and assist with check-in and checkout.
• Answer phone calls and respond to client questions clearly and professionally.
• Schedule, confirm, and adjust appointments accurately.
• Help clients understand our services and find appointments that fit their needs.
• Process payments and maintain accurate client records.
• Communicate schedule changes and client needs to massage therapists and other team members.
• Handle client concerns with kindness and involve management when needed.
• Keep the reception area and shared spaces clean, organized, and inviting.
• Wash, dry, fold, and restock linens throughout your shift.
• Assist with routine administrative tasks and daily opening and closing responsibilities.

What We're Looking For

• A warm, professional attitude and strong customer service skills.
• Dependability, punctuality, and a commitment to supporting your team.
• Clear verbal and written communication.
• Attention to detail, especially when scheduling appointments and processing payments.
• The ability to prioritize tasks and stay composed when the phone rings, clients arrive, and several things need attention at once.
• Comfort using computers and learning scheduling software.
• Proficiency with Google Workspace, including Docs, Sheets, and Calendar.
• Initiative to notice what needs to be done and follow through.
• Willingness to help with laundry and cleaning as a regular part of the role.

Previous receptionist, customer service, or administrative experience is preferred.

Schedule

Full-time and part-time positions are available. Shifts are generally 8:00 a.m. to 3:00 p.m. and 3:00 p.m. to 9:00 p.m., Monday through Saturday. Evening shifts are required. Part-time work at our Idaho Falls location may be required.

Benefits

• Employee discount
• Flexible scheduling within our coverage needs
• Professional development assistance