Spa Receptionist

Organic Origins Spa; Boise (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Performance-based semiannual pay increases

Complimentary massages and facials

Generous retail discounts

Job summary

Organic Origins Spa is seeking a Spa Receptionist in Boise, Idaho. As the first point of contact for guests, you will manage appointments and provide exceptional service, creating a welcoming atmosphere. The ideal candidate has a warm demeanor, strong organizational skills, and at least 2 years of relevant experience.

In return, you will receive competitive pay, performance-based increases, and benefits like complimentary massages. Join our team and contribute to a peaceful, client-focused environment.

Qualifications

• 2+ years of experience in front-of-house or spa reception roles.
• Ability to manage multiple priorities and maintain composure.
• Genuine alignment with wellness and hospitality values.

Responsibilities

• Welcome guests warmly and manage daily appointments.
• Process payment and handle guest concerns with hospitality.
• Support the team behind the scenes, ensuring a smooth operation.

Skills

Excellent communication skills

Strong organizational skills

Sales-oriented mindset

Comfort with point-of-sale systems

Experience in hospitality

Education

High school diploma or GED

Tools

Google Workspace suite

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Health insurance

Spa Receptionist

About the role

Organic Origins Spa is hiring a Spa Receptionist to join our growing team in Boise, Idaho. You are the first impression every guest receives when they walk through our doors, and the calm, capable presence that carries them from arrival to checkout. This role is part hospitality, part operations, part sales, and it sits at the heart of how our spa actually runs.

We are looking for someone polished, warm, organized, and genuinely interested in wellness. You should be the kind of person who notices when a guest looks tense and adjusts the room temperature without being asked. You should also be comfortable on a computer, confident on the phone, and unflappable when the schedule shifts mid-day.

What you will do

• Welcome every guest with warmth, eye contact, and an unhurried tone that sets the mood for their visit
• Manage the daily flow of appointments, check-ins, and checkouts with accuracy
• Book services and memberships, and confidently recommend treatments, packages, and retail products that fit each guest
• Answer phones and respond to inquiries with professionalism and personality
• Process payments, gift cards, and membership transactions
• Handle guest concerns calmly and resolve them with hospitality-first judgment
• Keep the reception area, retail displays, and common spaces guest-ready at all times
• Support the team behind the scenes: prepping intake forms, communicating with therapists and estheticians, and keeping the day on track
• Take on other responsibilities as the business grows

What we are looking for

• 2+ years of front-of-house, hospitality, or spa reception experience preferred
• Excellent verbal and written communication, with a warm and professional tone
• Strong organizational skills and the ability to manage multiple priorities without losing composure
• Comfort with point-of-sale systems, scheduling software, and Google Workspace suite (\"Docs, Sheets, Drive\")
• A sales-comfortable mindset; you understand that recommending the right service is part of taking care of the guest
• High school diploma or GED
• Genuine alignment with our mission, values, and standards of care

What you get in return

• Competitive pay
• Performance-based semiannual pay increases
• Complimentary massages and facials
• Generous retail discounts
• Real mentorship and a clear path toward leadership for the right person
• A beautiful, well-run environment where your work is seen and valued

How to apply

Send your resume to [e-mail] and tell us, in a few sentences, why hospitality and wellness matter to you. We read every application.