ICT Infrastructure Manager

ZipRecruiter; Norwich (KS); On-site; USD 70,000 - 110,000; Full time

Job summary

Join a progressive organization as an ICT Infrastructure Manager, where you'll lead a skilled team in implementing and maintaining vital infrastructure solutions. This role emphasizes disaster recovery, business continuity, and collaboration with third parties to ensure smooth IT operations. With a commitment to continuous improvement, you'll drive the development of the IT and Digital Strategy while enjoying flexible working hours and a range of employee benefits. This is a fantastic opportunity to make a positive impact on the communities served while advancing your career in a supportive environment.

Benefits

Flexible working hours

Free onsite parking

Employee discounts

Competitive holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Qualifications

• Extensive experience in IT Infrastructure and Leadership.
• Proven ability to design and manage disaster recovery solutions.

Responsibilities

• Lead the delivery and maintenance of Council infrastructure solutions.
• Oversee disaster recovery and business continuity compliance.

Skills

IT Infrastructure Management

Disaster Recovery Solutions

Business Continuity Planning

Systems Architecture

Leadership

Communication Skills

Education

Bachelor's Degree in IT or related field

Relevant Certifications (e.g., ITIL, PMP)

Tools

Network Switches

Firewalls

Databases

Job description

Job Description

We're looking for an experienced ICT Infrastructure Manager to lead our team of skilled infrastructure engineers, in a role where you will oversee the implementation of new technologies and maintain the Councils' infrastructure solutions. You will be responsible for related routine maintenance, disaster recovery, business continuity and compliance.

The role will involve leading on the delivery, maintenance and evolution of all Council infrastructure solutions, ensuring the smooth operation of IT systems including servers, networking, databases, remote access, switches, routers and firewalls, as well as working with 3rd parties for any managed service arrangements.

You will oversee disaster recovery, business continuity and infrastructure compliance, investigate and manage the adoption of tools (including automation) for the management of systems and services, lead the collaboration of cross-function teams and 3rd parties to troubleshoot and resolve complex technical issues and manage key third party IT supplier relationships.

In this role you will contribute to the ongoing development of the IT and Digital Strategy, and drive continuous improvement by identifying, designing and delivering opportunities to ensure our services adequately support changing needs.

About You

You will have extensive IT Infrastructure and Leadership experience, together with a broad range of IT and systems architecture, implementation and operations experience with a proven ability to design and manage disaster recovery and business continuity solutions. You will be a confident communicator both internally and externally, with the ability to adapt to your audience accordingly.

Why Work With Us

We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.

You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.

To hear why our employees think that working for us is so special, please visit our website.

For further information about the role or our organisation, please don't hesitate to get in touch with the recruiting manager, or the People Team as follows:

Jo Jennett - Service Operations Manager

Email:Tel:

People Team: Tel:

Closing Date: 18th May 2025

Interview Date: W/C 26th May 2025

How to apply

If you are an external applicant, please apply via our website.

For internal applicants, please apply via the internal website found through the job portal on Connect.

The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.