ICQA Supervisor, MEATR ICQA

Amazon Inc.; Omaha (NE); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

Amazon is seeking a Team Lead at our Fulfillment Centre in Omaha, NE. You will supervise shift execution, engage the team, and work with line operators to meet the plan while upholding safety and quality guidelines.

Youll coach associates, adjust labor allocation as plans change, and coordinate with support functions to remove barriers. A strong owner mindset and ability to lead by example are essential.

Qualifications

• Fluent English language skills (speaking, writing, reading).
• Bachelor's degree in a related field is required.
• Experience using Microsoft Office applications.

Responsabilités

• Lead shift execution and supervise the team to meet plans.
• Ensure orders are fulfilled per quality guidelines and safety.
• Adjust labor allocation as plans change during shifts.
• Provide coaching and feedback to line operators.
• Engage with other departments to address issues.
• Develop SME knowledge of operations processes.
• Maintain engaging and safe work environment.

Connaissances

English fluency

MS Office

Flexible schedule

Physical stamina

Formation

Bachelore29s degree in related field

Outils

MS Office

Description du poste

Job ID: 10587258 | Souq.com for E-Commerce LLC

As a Team Lead you will be responsible for shift execution and team's supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators, you’ll work closely to ensure that the assigned department is performing in line with the plan and that customer expectations are met, if not exceeded. A core part of your responsibilities will be to ensure that the team perform efficiently to fulfill customer order while adhering to safety and quality guidelines. This includes taking care of your team and creating an engaging working atmosphere, and addressing barriers faced by line operators throughout the shift and adjusting shift plan to account for any last minute changes.

The right candidate will demonstrate a good sense of ownership, ability to lead by example in all key areas of performance including safety and quality, and ability to develop a subject matter expertise on all operations processes in their assigned department.

Key job responsibilities

• Create and cultivate a safety culture by identifying safety opportunities across your work area
• Ensure that customer orders are fulfilled per quality guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation within assigned department throughout the shift per latest plan
• Drive proactive actions as communicated by manager to remove barriers impacting good shift performance
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Support customers' order fulfillment by working directly and on a regular basis on operations tasks within your department
• Deliver coaching and feedback to line operators related to productivity and quality performance, and safe behaviors
• Develop subject matter expertise on all operations processes in assigned department

Basic Qualifications

• Speak, write, and read fluently in English
• 1+ years of Microsoft Office products and applications experience
• Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Bachelor's degree in a related field

Preferred Qualifications

• Experience managing inventory in warehousing, retail or distribution setting

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.