AMXL Operations Supervisor

Amazon Inc.; Memphis (TN); On-site; USD 1,500 - 3,000; Full time

Job summary

Souq.com for E-Commerce LLC is seeking an on-site FC supervisor to oversee shift management across fulfillment centers. You will cultivate a safe work environment, train Associates, and ensure orders meet quality and safety guidelines while balancing labor across shifts.

You will work with frontline management to address performance issues and drive improvements through data analysis and process optimization.

Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
• Experience with Microsoft Office products and applications.
• Experience with Excel.

Responsibilities

• Oversee shift management in fulfillment centers and drive safe working practices.
• Manage and train Associates to deliver quality service to customers.
• Ensure orders are fulfilled in line with quality and safety guidelines.
• Provide shift-related information to frontline management and operators.
• Adjust labor allocation to meet and exceed plans and forecasts.
• Collaborate with support functions to address performance needs.
• Help solve logistics challenges through data analysis and process optimization.

Skills

Customer-facing experience

Warehousing experience

Logistics experience

Excel

Microsoft Office

Tools

Excel

Microsoft Office

Job description

Job ID: 10581136 | Souq.com for E-Commerce LLC

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Key job responsibilities

• Candidate has to work on-site in EG for the role of FC supervisor.
• Create and cultivate a safe working environment by identifying safety opportunities across your work area.
• Manage and train our Associates to help deliver the best service for our customers.
• Ensure that customer orders are fulfilled in line with quality and safety guidelines.
• Continuously provide critical shift related information to frontline management and operators.
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts.
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training.
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization.

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Experience with Microsoft Office products and applications
• Experience with Excel

Preferred Qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.