Operations Supervisor , CAI9 Sort Center

Amazon Inc.; Omaha (NE); On-site; USD 60,000 - 80,000; Full time

Job summary

Souq.com for E-Commerce LLC in the USA is seeking an Operations Supervisor for CAI9 Sort Center. You will oversee shift management in one of our fulfillment centers, drive safety, quality, and on-time delivery.

You will train associates, adjust labor to meet plans, and collaborate with cross-functional teams to resolve issues and optimize processes. Fluent English and ability to work weekends/nights are required.

Qualifications

• Must be able to lift up to 49 pounds and stand/walk for shifts up to 12 hours.
• Fluent in English (read, write, speak).
• Flexible schedule including weekends, nights, and holidays.
• Experience with MS Office (Word, Excel, Outlook) is a plus.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area.
• Manage and train Associates to help deliver the best service for our customers.
• Ensure that customer orders are fulfilled in line with quality and safety guidelines.
• Continuously provide shift-related information to frontline management and operators.
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts.
• Engage with support functions to address performance needs in key areas like 5S, safety, training.
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization.

Skills

Shift management

Safety compliance

Team training

Data analysis

Process improvement

Education

High school diploma

Tools

MS Office

Job description

Operations Supervisor , CAI9 Sort Center

Job ID: 10587281 | Souq.com for E-Commerce LLC

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Key job responsibilities

You will…

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

Basic Qualifications

• - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• - high school diploma or equivalent
• - Speak, write, and read fluently in English
• - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.