Graduate Area Manager

Amazon Inc.; Omaha (NE); On-site; USD 70,000 - 110,000; Full time

Job summary

Amazon Middle East and North Africa FZ-LLC is seeking an Area/Shift Manager to guide a large, diverse team and keep pace with demand. You will own daily operations, drive safety and productivity, and work with colleagues to resolve challenges in a fast-paced, global environment.

The role focuses on maintaining quality, analysing performance, and leading process improvements across shifts. You will engage with engineers and other managers to standardise procedures and ensure exceptional customer

Qualifications

• Bachelor's or Master's degree completed before start date.
• Advanced proficiency in written and verbal English.
• Experience in data analysis.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions to maintain quality and productivity across shifts.
• Support and lead a team and handle administrative work while building a strong team culture.
• Analyse performance and suggest process improvements to optimise work and customer service.
• Collaborate with other managers to standardise shift processes.

Skills

Data analysis

English proficiency

Education

Bachelor's or Master's degree

Job description

Job ID: 10586108 | Amazon Middle East and North Africa FZ-LLC

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• - Promote a culture of safety and wellbeing
• - Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• - Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• - Analyse performance and suggest process improvements to optimise work and improve customer service
• - Collaborate with other managers to standardise shift processes

A day in the life

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Basic Qualifications

• - University degree (Bachelor's or Master's degree), completed before start date
• - Advanced proficiency in written and verbal English
• - Relevant experience in performing data analysis

Preferred Qualifications

• - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.