Ice Rink Team

Ymca-of-Metropolitan-Chicag; Elmhurst (IL); Vor Ort; USD 18.000 - 26.000; Vollzeit

Zusammenfassung

The YMCA of Metropolitan Chicago is seeking an Ice Rink Guard to monitor the ice, assist skaters, and uphold safety standards. You will greet guests, manage equipment, and help ensure a welcoming environment in line with YMCA values.

Experience in ice skating is preferred. Strong customer service and communication skills are essential, as is the ability to respond to emergencies using CPR/First Aid training.

Qualifikationen

• Experience in ice skating preferred.
• Strong customer service orientation and communication skills.
• Ability to respond to emergencies and administer CPR and First Aid when needed.

Aufgaben

• Monitor the ice rink and greet skaters entering and exiting.
• Provide skates as necessary and ensure rink safety rules are followed.
• Guard the facility and respond to injuries, administering first aid/CPR if needed.
• Attend trainings and follow YMCA policies and procedures.

Kenntnisse

Customer service

Communication

First aid readiness

Jobbeschreibung

Ice Rink Guard is a key member of the Ice Rink Team responsible for monitoring the ice rink and providing assistance and protection to users of the facility as outlined under the standards of the YMCA. This includes providing a high level of customer service at all times and ensuring a safe, welcoming environment that ensures the physical and emotional well-being of members and guests.Scope of Responsibilities:Provides a high-level of customer service to members, program participants and guests at all times. This includes greeting and monitoring skaters entering and exiting the rink, and providing skates as necessary.Supervises and guards the ice rink and facility and ensures participants adhere to all YMCA guidelines and procedures.Examines injured persons and administers first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.Contacts emergency medical personal in case of serious injury.Attends all in-service trainings and staff meetings as scheduled by supervisor or center leadership team.Supports the mission and vision as assigned.Child Abuse PreventionSupports the YMCA’s commitment to child abuse prevention by:Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisorFollowing all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of childrenReporting any suspicious behavior and violation of policy and procedures to your supervisorCompleting all child abuse prevention training as requiredCommitment to InclusionSupports the YMCA’s commitment to inclusion of all members as required by Title III of the Americans with Disabilities Act. Job responsibilities may include implementing program modifications for persons with cognitive, behavioral or physical disabilities, including but not limited to the injection of medical glucagon to members with Type 1 diabetes in emergency situations. Appropriate training and development will be provided to YMCA team members based on your role and responsibilities.Minimum and Preferred QualificationsSome experience in ice skatingCommitment to, and a passion for, the YMCA of Metro Chicago’s missionCustomer service orientation, with the ability to effectively communicate on a regular basis with internal/external customers, build relationships, manage customer expectations and take responsibility for a high level of service.Must be physically and mentally able to respond to emergencies and administer CPR and First Aid effectively. Evidence of YMCA Team competencies in prior experience or practiceAbility to meet physical requirements based on job description; The YMCA will accommodate reasonable accommodations for persons with disability.