Ice Rink Team

YMCA of Metropolitan Chicago; Elmhurst (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

The YMCA of Metropolitan Chicago is seeking an Ice Rink Guard to monitor the rink, assist skaters, and provide first aid as needed, ensuring a safe and welcoming environment for members and guests.

You will enforce rink rules, greet participants, respond to emergencies, and participate in trainings. This role requires physical readiness and a commitment to the YMCA mission and inclusion.

Qualifications

• Some experience in ice skating.
• Commitment to, and a passion for, the YMCA of Metro Chicago’s mission
• Customer service orientation, with the ability to effectively communicate on a regular basis with internal/external customers, build relationships, manage customer expectations and take responsibility for a high level of service.
• Must be physically and mentally able to respond to emergencies and administer CPR and First Aid effectively. Evidence of YMCA Team competencies in prior experience or practice
• Ability to meet physical requirements based on job description; The YMCA will accommodate reasonable accommodations for persons with disability.

Responsibilities

• Provides a high-level of customer service to members, program participants and guests at all times. This includes greeting and monitoring skaters entering and exiting the rink, and providing skates as necessary.
• Supervises and guards the ice rink and facility and ensures participants adhere to all YMCA guidelines and procedures.
• Examines injured persons and administers first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
• Contacts emergency medical personal in case of serious injury.
• Attends all in-service trainings and staff meetings as scheduled by supervisor or center leadership team.

Skills

Ice skating

Customer service

CPR & First Aid

Emergency response

Job description

Ice Rink Guard is a key member of the Ice Rink Team responsible for monitoring the ice rink and providing assistance and protection to users of the facility as outlined under the standards of the YMCA. This includes providing a high level of customer service at all times and ensuring a safe, welcoming environment that ensures the physical and emotional well-being of members and guests.

Scope Of Responsibilities

• Provides a high-level of customer service to members, program participants and guests at all times. This includes greeting and monitoring skaters entering and exiting the rink, and providing skates as necessary.
• Supervises and guards the ice rink and facility and ensures participants adhere to all YMCA guidelines and procedures.
• Examines injured persons and administers first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
• Contacts emergency medical personal in case of serious injury.
• Attends all in-service trainings and staff meetings as scheduled by supervisor or center leadership team.
• Supports the mission and vision as assigned.

Child Abuse Prevention

Supports the YMCA’s commitment to child abuse prevention by:

• Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
• Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
• Reporting any suspicious behavior and violation of policy and procedures to your supervisor
• Completing all child abuse prevention training as required

Commitment to Inclusion

Supports the YMCA’s commitment to inclusion of all members as required by Title III of the Americans with Disabilities Act. Job responsibilities may include implementing program modifications for persons with cognitive, behavioral or physical disabilities, including but not limited to the injection of medical glucagon to members with Type 1 diabetes in emergency situations. Appropriate training and development will be provided to YMCA team members based on your role and responsibilities.

Minimum And Preferred Qualifications

• Some experience in ice skating
• Commitment to, and a passion for, the YMCA of Metro Chicago’s mission
• Customer service orientation, with the ability to effectively communicate on a regular basis with internal/external customers, build relationships, manage customer expectations and take responsibility for a high level of service.
• Must be physically and mentally able to respond to emergencies and administer CPR and First Aid effectively. Evidence of YMCA Team competencies in prior experience or practice
• Ability to meet physical requirements based on job description; The YMCA will accommodate reasonable accommodations for persons with disability.