Ice Rink Ops & Guest Services Assistant

Matanuska-Susitna Borough; Wasilla (AK); On-site; USD 15,000 - 18,000; Part time

Job summary

Matanuska-Susitna Borough is seeking an on-call Ice Arena Attendant to support operations at the Wasilla area facilities. The role includes customer service, basic maintenance, and ice maintenance duties in accordance with Borough policies and core values.

The position offers an on-call schedule including nights, mornings, weekdays, and weekends, averaging about 20 hours per week. Work may occur at the Brett Memorial Ice Rink or the Big Lake Lions Rec Center as assigned.

Qualifications

• High school diploma or equivalent required.
• Less than one year of related experience preferred (ice arena, customer service, cash handling, basic computer skills, mechanical, janitorial, snow removal, heavy equipment).
• Must pass pre-employment drug screen, background check, and physical.

Responsibilities

• Operates a Zamboni and other equipment to maintain ice surfaces.
• Answers telephone and greets customers; collects payments.
• Assists in cleaning and maintaining facilities.
• Sharpens skates.
• Opens and closes the facility at start and end of day.
• Maintains equipment and supply inventory.
• Mails, scans or faxes as needed.
• Schedules group events.
• Monitors patron conduct and enforces arena rules.
• Tracks attendance.

Skills

Customer service

Cash handling

Basic computer skills

Mechanical

Janitorial

Snow removal

Heavy equipment experience

Zamboni operation

Education

High School diploma or equivalent

Tools

Zamboni operation

Job description

Matanuska-Susitna Borough is seeking an on-call Ice Arena Attendant to support operations at the Wasilla area facilities. The role includes customer service, basic maintenance, and ice maintenance duties in accordance with Borough policies and core values.

The position offers an on-call schedule including nights, mornings, weekdays, and weekends, averaging about 20 hours per week. Work may occur at the Brett Memorial Ice Rink or the Big Lake Lions Rec Center as assigned.