Ice Rink Cashier & Customer Experience Associate

Sharksiceatfremont; Fremont (CA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Hourly rate $22.57

Employee referral bonus of $200 for a

Free employee parking

30% discount in Sharks Pro Shop

Pet Insurance

Food and beverage discount at SAP Ctr,

Free Barracuda tickets

Free ice skating at Sharks Ice (San JO

Job summary

Sharks Ice Fremont is seeking a friendly cashier to handle admissions, skate rentals, lessons and retail transactions at the front desk. You will take in money, answer inquiries, explain program details, and ensure policy compliance while delivering excellent customer service.

This is a non-exempt, part-time role with shift lengths up to 8 hours and weekend coverage. Strong math, reliability and warmth are essential; you'll work in a cool environment and wear the SSE uniform.

Qualifications

• Demonstrated aptitude for working with numbers and relating to the general public.
• Excellent communication and customer service skills.
• Positive attitude, self motivated.
• Must be able to stand for long periods of time.
• Must clear background check with no felony convictions and a clear driving record.
• Must be able to wear SSE assigned uniform during all shifts.
• Must be a team player.
• Must be able to work with people of all ages.
• Ability to learn new skills quickly.

Responsibilities

• Answers telephones and public inquiries giving information concerning public and private sessions, Learn to Skate lessons and facility usage fee rates.
• Understands and explains all Sharks Ice programs and policies.
• General clean-up of front desk.
• Assists Hockey and Skating Managers in accepting and processing registrations as necessary.
• Provides excellent customer service and ensures that all policies are properly implemented.
• Knows emergency procedures for equipment and evacuation plan.
• Ensures the overall cleanliness of Sharks Ice.
• Performs additional duties as required.
• Knows appropriate avenues/channels to find any unknown information.

Skills

Customer service

Money handling

Communication

Stand/walk long

Team player

Job description

Sharks Ice Fremont is seeking a friendly cashier to handle admissions, skate rentals, lessons and retail transactions at the front desk. You will take in money, answer inquiries, explain program details, and ensure policy compliance while delivering excellent customer service.

This is a non-exempt, part-time role with shift lengths up to 8 hours and weekend coverage. Strong math, reliability and warmth are essential; you'll work in a cool environment and wear the SSE uniform.