Shift Lead - Ice Cream Shop, Flexible Hours & Growth

Ben & Jerry's; West Hartford (CT); Hybrid; USD 27,552 - 33,062; Part time

Benefits offered by this job

Competitive pay

Flexible schedules

Career growth

Hands-on leadership training

Fun workplace

Job summary

Ben & Jerry's is seeking a Shift Lead in West Hartford, Connecticut. As a Shift Lead, you will be responsible for leading the scoop squad, managing cash and daily operations, and delivering outstanding guest service.

The ideal candidate will possess strong communication and organization skills, along with a reliable nature that the team can count on. This role offers competitive pay of $20-24 per hour and opportunities for career growth through hands-on leadership training in a fun and values-driven workplace.

Qualifications

• Food/retail experience is a plus, but not required.
• Great communication and organization skills are essential.
• Reliability is crucial for the team.

Responsibilities

• Make decisions on shift and own operations.
• Guide and motivate the team during rush.
• Handle cash and daily operations accurately.
• Deliver excellent guest service.
• Run pre-shift huddles for clear communication.
• Train and support new team members.
• Maintain shop standards during leadership absences.
• Ensure smooth shift operations.

Skills

Communication

Organization

Team motivation

Customer service

Job description

Ben & Jerry's is seeking a Shift Lead in West Hartford, Connecticut. As a Shift Lead, you will be responsible for leading the scoop squad, managing cash and daily operations, and delivering outstanding guest service.

The ideal candidate will possess strong communication and organization skills, along with a reliable nature that the team can count on. This role offers competitive pay of $20-24 per hour and opportunities for career growth through hands-on leadership training in a fun and values-driven workplace.