Ice Arena Lead Attendant — Supervisory & Customer Care

Waukesha County Human Resources; Waukesha (WI); On-site; USD 20,000 - 28,000; Full time

Job summary

The Waukesha County Park System is hiring a Head Ice Arena Attendant in Wisconsin. This role leads part-time staff, operates ice equipment, and supports Learn to Skate programs while ensuring safety and customer satisfaction on and around the ice.

The incumbent must be able to work nights, weekends, and some holidays, with a focus on teamwork and professional conduct. Candidates should be capable of cash handling, operating a POS, and following instructions precisely.

Qualifications

• 18 years of age.
• 8th grade education.
• Valid driver's license.
• Some recent supervisory work experience.
• Some recent cash handling and customer service work experience.

Responsibilities

• Supervises part-time staff.
• Operates ice equipment.
• Assists in running Learn to Skate.
• Watches over ice skaters, ensuring safe activity.
• Operates POS cash register and adheres to cash handling policies.
• Opens and closes the facility.
• Provides great customer service.
• Interacts with customers and coworkers in a pleasant and professional manner.
• Maintains safe working conditions and sanitary work area.
• Performs basic cleaning (sweeping, mopping, and trash removal).
• Performs other duties as assigned.

Skills

Skating ability

Customer service

Cash handling

Communication skills

Teamwork

Safety awareness

Education

8th grade education

Tools

Ice equipment operation

Job description

The Waukesha County Park System is hiring a Head Ice Arena Attendant in Wisconsin. This role leads part-time staff, operates ice equipment, and supports Learn to Skate programs while ensuring safety and customer satisfaction on and around the ice.

The incumbent must be able to work nights, weekends, and some holidays, with a focus on teamwork and professional conduct. Candidates should be capable of cash handling, operating a POS, and following instructions precisely.