Naga-Waukee Ice Arena - Attendant / Concessionaire

Waukesha County Human Resources; Waukesha (WI); On-site; USD 16,000 - 22,000; Part time

Job summary

The Waukesha County Park System is seeking an Ice Arena Attendant/Concessionaire to support rink operations, assist with skate lessons, and sell snacks. This part-time role requires skating ability, reliable cash handling, and excellent customer service. You will work 10-15 hours weekly, including nights, weekends, and some holidays, at our ice arena.

Join a team dedicated to safe, enjoyable experiences for visitors and help keep the facility clean and welcoming.

Qualifications

• Ability to skate and pass on safety.
• Able to accurately count money and handle cash.
• Knowledge of basic food safety and handling.
• Ability to follow oral and written instructions.
• Able to work independently or in a team.
• Excellent customer service and communication skills.
• Ability to interact with diverse customers with professionalism.
• Stand, walk, and lift up to 20 lbs occasionally.

Responsibilities

• Monitor ice area to ensure safe skating.
• Assist with skate lessons and scorekeeping.
• Issue and clean skates for customers.
• Sell beverages and snacks at the concession stand.
• Operate POS and follow cash handling policies.
• Keep workspace clean and sanitary.
• Provide friendly, professional service to guests.
• Perform other duties as assigned.

Skills

Skating

Cash handling

Customer service

Communication

Teamwork

Education

8th grade education

Job description

SALARY RANGE

$11.33 - $15.76

WORK ASSIGNMENT DETAILS

Do you enjoy opportunities to use and grow your skills? Do you want to improve the world? If you said "yes" enthusiastically, then The Waukesha County Park System is seeking dedicated, innovative, and genuine individuals to join our top-notch team as a Ice Arena Attendant/Concessionaire. This isn't just a job (well, it is), but it is also an opportunity to be part of an amazing team that delivers outstanding experiences to our customers, protects our natural resources, and thrives on unique challenges daily. Our team members are our greatest assets, and we value everyone at every level.

Work Schedule:

This position is intended to work year around, 10-15 hours per week. Must be able to work nights, weekends, and some holidays.

Prior to hiring, the final candidate may be subject to work/education/certification reference(s) and pass a criminal background and driver's license check.

CLASSIFICATION SPECIFICATION

Example of Duties:

• Watches over ice skaters (on the ice, while skating), ensuring safe activity.
• Assists with skate lessons and scorekeeping.
• Passes out and cleans skates.
• Sells beverages and snacks.
• Operates POS cash register and adheres to cash handling policies.
• Maintains safe working conditions and sanitary work area.
• Performs basic cleaning (sweeping, mopping and trash removal).
• Provides great customer service.
• Interacts with customers and coworkers in a pleasant and professional manner.
• Performs other duties as assigned.

Minimum Qualifications

Essential Knowledge and Abilities:

• Ability to skate.
• Ability to accurately count and handle money.
• Knowledge of basic food safety and handling.
• Ability to follow oral and written instructions.
• Ability to work independently or in a team environment.
• Ability to communicate effectively both orally and in writing, including providing excellent customer service.
• Ability to establish and maintain effective working and public relations with co-workers, supervisors, and the public.
• Ability to effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages and lifestyles.
• Ability to stand, walk, bend, squat, stoop, kneel, crouch, reach, push/pull, and lift up to 10-20 lbs. on an occasional basis.

You must meet these Minimum Training and Experience requirements:

• 15 years of age
• 8th grade education.
• Some recent cash handling and customer service work experience.

About Us:

Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?"

Location:

Located in the City of Waukesha, our campus offers an on-site fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

For further information visit:https://www.waukeshacounty.gov

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.