IBH: Night Auditor

Boyne Resorts; Petoskey (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Golf and Ski Pass for you and a

Free Adventure Center privileges

Up to 50% off at Boyne Restaurants

30% off Spa treatments

Free Passes to Avalanche Bay WaterPark

Discounts on Boyne lodging for Friends

Tuition Reimbursement

Job summary

Inn at Bay Harbor, a Boyne Resorts property on the Lake Michigan shoreline, seeks a Night Auditor for overnight front desk and administrative duties. responsibilities include guest check-in/out, phone handling, and handling cash with accuracy.

Candidates should be comfortable with the overnight shift, possess computer skills, and be available on weekends and holidays. This role offers several guest service perks and a friendly team environment.

Qualifications

• Availability to work weekends, weeknights and holidays.
• Must be 18 years of age or older.
• Ability to stand for long periods during shifts.
• Computer literacy and basic cashier skills are required.
• Willingness to work the overnight shift and flexible hours.

Responsibilities

• Welcome guests and make them feel valued during their stay.
• Perform check-in/check-out procedures for guest accounts.
• Keep accurate cash drawer and process payments.
• Answer phones and respond to guest inquiries promptly.
• Maintain professional attitude and demeanor with guests.

Skills

Weekend availability

18 years old

Standing for long periods

Computer skills

Overnight shift readiness

Job description

Overview

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.

Someperks of working part-time for Inn at Bay Harbor include:

• AfreeGolf and Ski Pass for both you and your family
• Free Adventure Center privileges at both The Highlands and Boyne Mountain
• Up to 50% off at the various Boyne Restaurants
• 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
• Free Passes to Avalanche Bay Water Park at Boyne Mountain
• Discounts on Boyne lodging for Friends and Family
• Tuition Reimbursement

The Night Auditor will be responsible for handling front office reception and administration duties overnight. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key. Computer literacy and willingness to learn new computer systems is expected.

Responsibilities

• Welcome, greet and make guests feel comfortable and valued for the duration of their visit.
• Properly perform check-in/check-out procedures in regards to guest accounts
• Keep accurate account of monies in cash drawer
• Answer phones
• Respond promptly and courteously to any guest request
• Keep professional attitude and demeanor during all guest interactions
• Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations
• Print daily reports for each hotel department and deliver accordingly

Qualifications

• Must be available weekends, weeknights, and holidays
• Applicants must be 18 years old
• Long periods of standing required
• Computer skills are mandatory
• Position includes an increased pay differential