Afternoon Housekeeping Team Supervisor

Inn at Bay Harbor; Petoskey (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Free Golf Pass

Ski Pass

Tuition Reimbursement

Health/Dental/Vision Insurance

Job summary

Inn at Bay Harbor, located in Petoskey, Michigan, seeks a Housekeeping Team Lead for a full-time position. The role involves inspecting guest rooms for cleanliness and quality, training housekeeping staff, and managing daily activities. Candidates should be detail-oriented and capable of handling multiple tasks during busy periods.

Benefits include free golf and ski passes, discounts at the resort, health insurance, and PTO. Applicants must be available for evenings, weekends, and holidays, with the ability to lift up to 50lbs.

Qualifications

• Must be available weekends, weeknights, and holidays.
• Applicants must be 18 years of age or older.
• Heavy lifting up to 50lbs desired.

Responsibilities

• Inspect guest rooms after a full cleaning to ensure quality standards.
• Assist Housekeeping Management in managing daily activities.
• Train Housekeepers on cleaning procedures.

Skills

Detail oriented

Multi-tasking

Customer service

Job description

Overview

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.

Some perks of working full time year-round for Inn at Bay Harbor include:

• A free Golf Pass and Ski Pass for both you and your family
• Free Adventure Center privileges at both The Highlands and Boyne Mountain
• Up to 50% off at the various Boyne Resorts Restaurants
• 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
• Free Passes to Avalanche Bay Water Park at Boyne Mountain
• Discounts on Boyne Resorts lodging for Friends and Family
• Tuition Reimbursement
• PTO and Paid Sick Leave
• Health/Dental/Vision Insurance

This is a full-time afternoon/night position. The Housekeeping Team Lead will be responsible for inspecting guest rooms after they are cleaned by housekeeping staff, ensuring all areas of the room are properly cleaned according to brand standard. Candidate will ensure all guest supplies are in their proper place, and any special request items are available before the guest arrives. Candidate must be detail oriented and possess the ability to multi‑task especially under stressful situations.

Responsibilities

• Inspect guest rooms after a full cleaning to ensure quality standards
• Run sold room reports, verify room status, determine discrepant rooms
• Assist Housekeeping Management in managing daily activities
• Respond to guest complaints and special requests
• Train Housekeepers on cleaning procedures
• Participate in cleaning rooms as needed during busy times
• Ensure all maintenance requests are reported to the proper department
• Motivate team members and resolve any issues that occur on the job
• Follow and monitor compliance with safety and sanitation policies

Qualifications

• Must be available weekends, weeknights, and holidays
• Applicants must be 18 years of age or older
• Long periods of standing required
• Must be a self‑starter
• Heavy lifting up to 50lbs desired
• Must be able to bend, twist, push, pull, go up and down stairs
• Background checks required