IBH: Night Auditor

Inn at Bay Harbor; Petoskey (MI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Free Golf Pass

Adventure Center access

Restaurant discounts

Spa discounts

Avalanche Bay passes

Lodging discounts

Tuition reimbursement

Job summary

Inn at Bay Harbor is seeking a Night Auditor to manage front desk reception and overnight administration. You will warmly greet guests, handle phone inquiries, register guests, and perform cashier duties while maintaining accurate cash drawers.

The role requires availability on weekends, weeknights, and holidays, plus strong computer skills and comfort with hotel systems. A part-time schedule accompanies various staff perks at the property.

Qualifications

• Must be available weekends, weeknights, and holidays.
• Applicants must be 18 years old.
• Long periods of standing required.
• Computer skills are mandatory.

Responsibilities

• Welcome, greet and make guests feel comfortable and valued for the duration of their visit.
• Properly perform check-in/check-out procedures in regards to guest accounts.
• Keep accurate account of monies in cash drawer.
• Answer phones.
• Respond promptly and courteously to any guest request.
• Keep professional attitude and demeanor during all guest interactions.
• Demonstrate a working knowledge of resort services/functions and community events, including dates/times/locations.
• Print daily reports for each hotel department and deliver accordingly.

Skills

Guest service

Phone etiquette

Cash handling

Computer literacy

Job description

Overview

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is

Overview

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.

Some perks of working part-time for Inn at Bay Harbor include:

• A free Golf and Ski Pass for both you and your family


• Free Adventure Center privileges at both The Highlands and Boyne Mountain


• Up to 50% off at the various Boyne Restaurants


• 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain


• Free Passes to Avalanche Bay Water Park at Boyne Mountain


• Discounts on Boyne lodging for Friends and Family


• Tuition Reimbursement

The Night Auditor will be responsible for handling front office reception and administration duties overnight. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key. Computer literacy and willingness to learn new computer systems is expected.

Responsibilities

• Welcome, greet and make guests feel comfortable and valued for the duration of their visit.


• Properly perform check-in/check-out procedures in regards to guest accounts


• Keep accurate account of monies in cash drawer


• Answer phones


• Respond promptly and courteously to any guest request


• Keep professional attitude and demeanor during all guest interactions


• Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations


• Print daily reports for each hotel department and deliver accordingly

Qualifications

• Must be available weekends, weeknights, and holidays


• Applicants must be 18 years old


• Long periods of standing required


• Computer skills are mandatory


• Position includes an increased pay differential