IB Sales Manager (Mandarin Speaking, Remote)

Libertex Group; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Udemy Business unlimited membership

10 working days of annual leave

Professional and personal development

Job summary

Libertex Group is seeking an IB Manager to develop and maintain strong client relationships, promote forex products, and conduct market research. You will assist clients with account opening and trading, handle inquiries, and resolve issues efficiently.

The role requires 2–3 years in business development within Forex/FinTech/Crypto, plus Mandarin and English fluency, and knowledge of hedging and liquidity products. Join a fast-growing team and expand your network with IBs and agents.

Qualifications

• Degree in Finance, Economics, Marketing or related field.
• 2–3 years of business development in Forex/FinTech/Crypto or related industry.
• Excellent Mandarin and English language skills.
• Knowledge of hedging and liquidity products.
• Strong understanding of fundamental product knowledge and market structure.

Responsibilities

• Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.
• Promote forex products and services to potential clients via phone and email.
• Conduct market research and provide insightful market analysis to clients.
• Assist clients with account opening and trading forex.
• Handle customer inquiries and resolve issues timely and efficiently.
• Collaborate with team members to achieve sales targets and revenue goals.
• Maintain accurate records of client interactions and sales activities.
• Present company products and services to agents, Introducing Brokers (IBs), and customers.
• Increase sales from potential customers and search for agents and IBs.
• Stay up to date with industry trends and best practices.

Skills

Client relationship management

Forex product knowledge

Market research

Account opening assistance

Sales & targets

Mandarin & English fluency

Hedging & liquidity products

Team collaboration

Education

Finance / Economics / Marketing degree

Tools

CRM software

Job description

Libertex Group Overview

Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.

Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of 'Libertex', the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.

A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1 Team.

Libertex Group in Numbers:

28+ years of fintech experience
3M+ clients worldwide
700+ employees
45+ international awards (for Libertex)
300+ tradable assets (through Libertex)

Job Overview

The IB Manager will be responsible for developing and maintaining strong client relationships, promoting forex products and services, and conducting market research to provide insightful analysis. You will assist clients with account opening and trading, handle inquiries, and resolve issues efficiently.

Main Responsibilities

• Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.

• Promote forex products and services to potential clients via phone and email communication.

• Conduct research on market trends and provide insightful market analysis to clients.

• Assist clients with account opening and trading forex.

• Handle customer inquiries and resolve any issues in a timely and efficient manner.

• Collaborate with team members to achieve sales targets and revenue goals.

• Maintain accurate records of client interactions and sales activities.

• Actively present company products and services to agents, Introducing Brokers (IBs), and customers.

• Increase sales from potential customers and search for agents and IBs.

• Stay up to date with industry trends and best practices.

• Degree in Finance, Economics, Marketing or any other relevant field.

• At least 2-3 years of experience in business development in the Forex, FinTech, Crypto industry or other related industry.

• Excellent command of Mandarin and English language.

• Knowledge of hedging and liquidity products.

• Strong understanding of fundamental product knowledge and market structure.

• 10 working days of annual leave

• Udemy Business unlimited membership

• Professional and personal development opportunities in a fast-growing environment

Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.