IAM Engineer

MSH; Denver (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

MSH is seeking a detail-oriented IT operations specialist to manage SaaS application integrations with app owners and vendors, triage escalated access tickets, and support provisioning across the SaaS portfolio.

The role emphasizes hands-on work with Okta, SCIM and SSO, strong documentation habits, runbook maintenance, and collaboration on audit evidence and access reviews. Jira or ServiceNow experience is a plus, and the ability to work independently is essential.

Qualifications

• 2+ years in IT operations, IAM, or a related field.
• Experience with SaaS integrations including SCIM and SSO.
• Familiarity with Jira, ServiceNow, or similar ticketing tools.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage SaaS application integrations with app owners and vendors.
• Triage and resolve escalated access tickets from IT Ops.
• Support provisioning and deprovisioning across the SaaS portfolio.
• Maintain documentation and runbooks for access processes.
• Assist with audit evidence and access reviews.

Skills

Detail-oriented

Independent worker

Problem-solving

Tools

Okta

Jira

ServiceNow

SCIM

Job description

• Managing SaaS application integrations with app owners and vendors
• Triaging and resolving escalated access tickets from AIT Ops
• Supporting provisioning and deprovisioning across SaaS portfolio
• Maintaining documentation and runbooks for access processes
• Assisting with audit evidence and access reviews

This role is a good fit for someone who is detail-oriented, comfortable in Okta, and enjoys both operational work and technical problem-solving.

We’re looking for someone who:

• Has 2+ years in IT operations, IAM, or a related field
• Has worked on SaaS integrations, including SCIM and SSO
• Is familiar with Jira, ServiceNow, or similar ticketing tools
• Can work independently with minimal supervision