IAM Change Management & Communications Analyst

Ports North; Orlando (FL); On-site; USD 85,000 - 115,000; Full time

Job summary

Korn Ferry is seeking an IAM OCM Analyst to drive change management, communications, and stakeholder engagement for IAM initiatives in a complex enterprise environment.

You will translate technical concepts for business audiences, develop adoption frameworks, and partner with IAM engineers and project teams to align changes with business needs.

The role emphasizes presentations, training support, and measurement of adoption metrics to improve outcomes.

Qualifications

• Bachelor's degree in Business, Communications, Information Systems, or related field.
• PMP certification.
• Experience supporting Organizational Change Management in technology or IAM initiatives.
• Strong written and verbal communication skills.
• Proven ability to create professional presentations for diverse audiences.

Responsibilities

• Support OCM activities for IAM programs and projects, ensuring alignment with enterprise change management methodologies.
• Assist in developing and maintaining a reputation and adoption framework for IAM initiatives to build trust, awareness, and engagement across the organization.
• Draft, edit, and manage IAM-related communications, including emails, announcements, FAQs, job aids, and intranet content.
• Develop clear, consistent messaging tailored to technical and non-technical audiences.
• Coordinate communication timelines aligned with IAM project milestones.
• Work closely with IAM engineers, architects, and project teams to understand technical changes and translate them into business-friendly communications.
• Partner with project managers to align OCM deliverables with project plans and schedules.
• Support cross-functional collaboration to address adoption risks and user concerns.
• Create high-quality presentations and visual materials for leadership updates, stakeholder briefings, and end-user audiences.
• Deliver presentations to business stakeholders, leadership, and project teams as needed.
• Support training and enablement efforts related to IAM tools, processes, and policies.
• Track communication and change activities, gathering feedback to improve future IAM OCM efforts.
• Support reporting on adoption metrics, communication effectiveness, and stakeholder engagement.

Skills

Change management

Stakeholder engagement

Communication

Presentation design

Cross-functional collaboration

Education

Bachelor's degree

PMP certification

Job description

Korn Ferry is seeking an IAM OCM Analyst to drive change management, communications, and stakeholder engagement for IAM initiatives in a complex enterprise environment.

You will translate technical concepts for business audiences, develop adoption frameworks, and partner with IAM engineers and project teams to align changes with business needs.

The role emphasizes presentations, training support, and measurement of adoption metrics to improve outcomes.