IAM Business Analyst — Access & Process Improvement

Talentify; Jacksonville (FL); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity

Voluntary Term Life Insurance

Behavioral Health Platform

Job summary

Genesis10 seeks an IT Business Analyst for a 12+ month contract with a Global Financial Institution, based in Jacksonville, FL (and Charlotte, NC). The role centers on Identity and Access Management (IAM) administration, handling access requests, and facilitating security processes while improving workflows.

Ideal candidates will demonstrate strong IAM knowledge, experience with access management tools, proficiency in the Microsoft Office suite, excellent communication, and the ability to work

Qualifications

• Strong understanding and experience of Identity and Access Management (IAM) principles and best practices.
• Working experience in Access Request Management tools, CyberArk, Privileged Access Management solutions (PAM), Data Driven Access Requests (DDAR), Straight Through Provisioning (STP).
• Proficient in Microsoft Office suite of products (Access, Word, Excel, PowerPoint, Outlook etc.) with ability to quickly analyze and synthesize large volumes of data.
• Excellent customer service and interpersonal skills with the ability to build partnerships across all teams and levels.
• Strong written and verbal communication skills (English).
• Ability to multi-task and work independently, while displaying strong attention to detail.
• Exercises judgment within defined procedures and practices to determine appropriate action.

Responsibilities

• Complete routine and complex requests for access administration including creating tickets, verifying approvals, providing user communications and status updates, tracking access status, application installations and setups
• Perform SPOC function by facilitating security administration processes on behalf of other associates
• Ensure user satisfaction by providing preventative maintenance, troubleshooting and quickly resolving routine problems
• Actively identify and pursue process improvements
• Participate in special projects as needed

Skills

IAM principles

Access Request Management tools

CyberArk

PAM

DDAR

STP

Microsoft Office

customer service

communication

multitasking

Tools

Microsoft Office

Job description

Genesis10 seeks an IT Business Analyst for a 12+ month contract with a Global Financial Institution, based in Jacksonville, FL (and Charlotte, NC). The role centers on Identity and Access Management (IAM) administration, handling access requests, and facilitating security processes while improving workflows.

Ideal candidates will demonstrate strong IAM knowledge, experience with access management tools, proficiency in the Microsoft Office suite, excellent communication, and the ability to work