IT Business Analyst

Talentify; Jacksonville (FL); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity

Voluntary Term Life Insurance

Behavioral Health Platform

Job summary

Genesis10 seeks an IT Business Analyst for a 12+ month contract with a Global Financial Institution, based in Jacksonville, FL (and Charlotte, NC). The role centers on Identity and Access Management (IAM) administration, handling access requests, and facilitating security processes while improving workflows.

Ideal candidates will demonstrate strong IAM knowledge, experience with access management tools, proficiency in the Microsoft Office suite, excellent communication, and the ability to work

Qualifications

• Strong understanding and experience of Identity and Access Management (IAM) principles and best practices.
• Working experience in Access Request Management tools, CyberArk, Privileged Access Management solutions (PAM), Data Driven Access Requests (DDAR), Straight Through Provisioning (STP).
• Proficient in Microsoft Office suite of products (Access, Word, Excel, PowerPoint, Outlook etc.) with ability to quickly analyze and synthesize large volumes of data.
• Excellent customer service and interpersonal skills with the ability to build partnerships across all teams and levels.
• Strong written and verbal communication skills (English).
• Ability to multi-task and work independently, while displaying strong attention to detail.
• Exercises judgment within defined procedures and practices to determine appropriate action.

Responsibilities

• Complete routine and complex requests for access administration including creating tickets, verifying approvals, providing user communications and status updates, tracking access status, application installations and setups
• Perform SPOC function by facilitating security administration processes on behalf of other associates
• Ensure user satisfaction by providing preventative maintenance, troubleshooting and quickly resolving routine problems
• Actively identify and pursue process improvements
• Participate in special projects as needed

Skills

IAM principles

Access Request Management tools

CyberArk

PAM

DDAR

STP

Microsoft Office

customer service

communication

multitasking

Tools

Microsoft Office

Job description

Genesis10 is currently seeking an IT Business Analyst for a contract position with a Global Financial Institution located in Jacksonville, FL and Charlotte, NC. This is a 12+ month contract opportunity.

This role focuses on Identity and Access Management (IAM) administration. The ideal candidate will handle routine and complex access requests, facilitate security processes, and provide excellent customer support while identifying opportunities for process improvement.

Responsibilities:

• Complete routine and complex requests for access administration including creating tickets, verifying approvals, providing user communications and status updates, tracking access status, application installations and setups
• Perform SPOC function by facilitating security administration processes on behalf of other associates
• Ensure user satisfaction by providing preventative maintenance, troubleshooting and quickly resolving routine problems
• Actively identify and pursue process improvements
• Participate in special projects as needed

Requirements:

• Strong understanding and experience of Identity and Access Management (IAM) principles and best practices
• Working experience in Access Request Management tools, CyberArk, Privileged Access Management solutions (PAM), Data Driven Access Requests (DDAR), Straight Through Provisioning (STP)
• Proficient in Microsoft Office suite of products (Access, Word, Excel, PowerPoint, Outlook etc.) with ability to quickly analyze and synthesize large volumes of data
• Excellent customer service and interpersonal skills with the ability to build partnerships across all teams and levels
• Strong written and verbal communication skills (English)
• Ability to multi-task and work independently, while displaying strong attention to detail
• Exercises judgment within defined procedures and practices to determine appropriate action

Pay range: $28.48 - $36.48 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance