IAD Cabin Services Planner Dispatcher

ABM Industries; Virginia (MN); On-site; USD 31,000 - 33,000; Full time

Job summary

ABM Industries is seeking a dispatcher in Minnesota to receive client requests, assign teams, and ensure timely response across locations. The role supports a nationwide facility-services provider with on-the-job training and a competitive hourly pay rate.

Candidates should be at least 18 years old; no high school diploma or college degree is required. Prior dispatching is nice but not required, with bilingual English/Spanish abilities a noted bonus.

Qualifications

• Must be 18 years of age or older.
• No high school diploma, GED or college degree required.
• On the job training provided.

Responsibilities

• Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.
• Schedule and dispatch resources, which may be team members, crews, and teams to appropriate locations according to customer requests, specifications, or needs, using telephones and email.
• Ensure timely and efficient movement of team members according to work orders and/or resource schedules.
• Oversee all communications within specifically assigned area(s).
• Record and maintain files and records of dispatch information including temporary employee time and schedules.
• Confer with ABM supervisors and team members to address questions, problems, and requests for temporary coverage.
• Compile statistics and reports on work progress.
• Other duties as assigned.

Skills

Bilingual in English and Spanish

Job description

Job Description

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

PAY RATE: $22.28- $24.28

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location,and alignment with market data.

Basic Qualifications

• Must be 18 years of age or older
• No high school diploma, GED or college degree required.
• No experience required and on the job training provided.

Preferred Qualifications

• One (1) year of prior multi-line reception experience or dispatching experience preferred

Responsibilities

• Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.
• Schedule and dispatch resources, which may be team members, crews, and teams to appropriate locations according to customer requests, specifications, or needs, using telephones and email.
• Ensure timely and efficient movement of team members according to work orders and/or resource schedules.
• Oversee all communications within specifically assigned area(s).
• Record and maintain files and records of dispatch information including temporary employee time and schedules.
• Confer with ABM supervisors and team members to address questions, problems, and requests for temporary coverage.
• Compile statistics and reports on work progress.
• Other duties as assigned.

Qualifications

Required Qualifications:

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.

Preferred Qualifications:

• Bilingual in English and Spanish.
• One (1) year of prior multi-line reception experience or dispatching experience.
• Prior experience scheduling and dispatching 50+ employees.

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

For more information, visit www.abm.com