Taxi Dispatcher

ABM Industries; Kenner (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

ABM Dispatcher in Kenner, LA, handles incoming requests and assigns taxis and drivers to respond quickly, coordinating dispatch operations to maintain service levels.

You will communicate with staff, monitor routes, and adjust plans using routing software to meet regulatory and safety standards while delivering reliable transportation services.

Qualifications

• Must be 18 years of age or older.
• No high school diploma, GED or college degree required.
• No experience required and on the job training provided.
• One (1) year of prior multi-line reception experience or dispatching experience preferred.

Responsibilities

• Coordinate and manage the efficient flow of taxis and drivers.
• Receive calls, determine the suitable taxi availability, and direct taxis to customer locations.
• Communicate with dispatch staff to arrange for taxis to be dispatched immediately or at a specified time.
• Manage dispatching operations such as making sure vehicles have gas and oil to keep them running.
• Track taxi activity to ensure that vehicles are dispatched in accordance with local laws and regulations.
• Coordinate with taxi companies to provide service to special events and conventions.
• Maintain communication with taxi drivers to ensure they reach customers quickly or punctually.
• Track driver activity to ensure they take efficient routes and follow all traffic laws and regulations.
• Use modern routing software in order to develop, alter, and optimize delivery routes.
• Effectively communicate and serve as the liaison between drivers and customers.
• Remain agile and ready to handle sudden route changes or delivery issues.

Job description

Job Summary Details

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

Job Description

Job Summary Details

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Responsibilities

• Coordinate and manage the efficient flow of taxis and drivers.
• Receive calls, determine the suitable taxi availability, and direct taxis to customer locations.
• Communicate with dispatch staff to arrange for taxis to be dispatched immediately or at a specified time.
• Manage dispatching operations such as making sure vehicles have gas and oil to keep them running.
• Track taxi activity to ensure that vehicles are dispatched in accordance with local laws and regulations.
• Coordinate with taxi companies to provide service to special events and conventions.
• Maintain communication with taxi drivers to ensure they reach customers quickly or punctually.
• Track driver activity to ensure they take efficient routes and follow all traffic laws and regulations.
• Use modern routing software in order to develop, alter, and optimize delivery routes.
• Effectively communicate and serve as the liaison between drivers and customers.
• Remain agile and ready to handle sudden route changes or delivery issues.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

Qualifications

Basic Qualifications

• Must be 18 years of age or older
• No high school diploma, GED or college degree required.
• No experience required and on the job training provided.

Preferred Qualifications

• One (1) year of prior multi-line reception experience or dispatching experience preferred

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

For more information, visit www.abm.com