IA Processing Specialist

Jobtailor; Arizona; On-site; USD 50,000 - 70,000; Full time

Job summary

Jobtailor is seeking a detail-oriented billing specialist to support Investment Advisory accounts. You will ensure accurate fee calculations, process reconciliations, and timely SLAs while documenting all steps in our systems.

Collaboration with IA Support, Operations, and Accounting is essential to resolve standard processing issues. The role requires 0–1 year in financial services, strong organizational skills, and basic accounting knowledge.

Qualifications

• 0–1 year of experience in financial services, operations, billing, accounting, or related field.
• Ability to follow documented procedures and structured workflows.
• Strong attention to detail and accuracy in repetitive tasks.
• Basic understanding of accounting or billing concepts.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Willingness to work in an office for a minimum of four days weekly.

Responsibilities

• Process billing-related requests for Investment Advisory accounts, including fee calculations and reconciliations.
• Execute tasks within established SLAs and maintain detailed records.
• Review account data for billing accuracy and identify discrepancies.
• Follow defined procedures and workflows for routine processing.
• Collaborate with IA Support, Operations, and Accounting to resolve issues.
• Escalate complex issues to senior team members as needed.
• Communicate status and clarification requests to internal stakeholders.
• Prioritize multiple tasks in a high-volume processing environment.
• Support quality control by adhering to policies and compliance standards.
• Identify inefficiencies and participate in process improvement initiatives.

Skills

Billing Concepts

Data Reconciliation

Attention To Detail

Organizational Skills

Effective Communication

Education

Bachelor’s degree in Business or Finance

FINRA SIE Exam

FINRA Series 7

Tools

Wealth Management Platform (WMP)

NetX360

Ticketing Tools

Job description

Responsibilities

• Process billing-related requests for Investment Advisory accounts, including fee calculations, adjustments, and reconciliations
• Execute tasks accurately and within established service level agreements (SLAs)
• Review account data to ensure billing accuracy and identify discrepancies
• Follow defined procedures and workflows to complete routine processing activities
• Maintain detailed records of completed work within systems and ticketing tools
• Partner with IA Support, Operations, and Accounting to resolve standard processing issues
• Escalate complex or non-routine issues to senior team members as needed
• Communicate professionally with internal stakeholders regarding request status or clarification
• Prioritize and organize multiple tasks in a high-volume processing environment
• Support quality control efforts by adhering to policies, procedures, and compliance standards
• Contribute to process improvement initiatives by identifying inefficiencies or errors
• Continuously learn systems, products, and processes related to advisory billing

Requirements

• High School Diploma or GED required
• 0–1 year of experience in financial services, operations, billing, accounting, or a related field; internships or coursework acceptable
• Strong attention to detail with the ability to perform repetitive, process-driven tasks accurately
• Basic understanding of accounting or billing concepts preferred
• Ability to follow documented procedures and work within structured workflows
• Strong organizational and time management skills
• Ability to work independently in a production-based environment
• Effective written and verbal communication skills for internal collaboration
• Basic proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to learn and navigate systems such as Wealth Management Platform (WMP), NetX360, or similar tools
• Problem-solving mindset with the ability to identify errors and escalating when necessary
• Applicants must be located at one of the listed hubs and willing to work a minimum of 4 days weekly in the office
• Bachelor’s degree in business, Finance, or related field is preferred
• 1+ years of investment advisory support experience preferred
• Completion of the FINRA SIE exam preferred
• FINRA Series 7 preferred
• Experience with Envestnet / Wealth Management Platform preferred

Core Competencies

Demonstrates strong attention to detail and organizational skills in processing billing-related requests for Investment Advisory accounts. Proficient in following documented procedures and utilizing systems like Wealth Management Platform (WMP) to ensure billing accuracy and compliance.

Highest-signal resume keywords

• Billing Accuracy
• Attention To Detail
• Microsoft Office Proficiency
• Problem-Solving Mindset
• Investment Advisory Support Experience

ATS Optimization Keywords

Hard Skills

• Billing Concepts
• Accounting Concepts
• Data Reconciliation
• Fee Calculations
• Process Improvement

Soft Skills

• Organizational Skills
• Time Management
• Effective Communication

Certifications & Qualifications

• FINRA SIE Exam
• FINRA Series 7

Industry Keywords

• Financial Services
• Operations
• Investment Advisory
• Compliance Standards

Tools & Technologies

• Wealth Management Platform (WMP)
• NetX360
• Ticketing Tools