IA Processing Specialist

Osaic; Scottsdale (AZ); Hybrid; USD 53,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k

Paid time away

Job summary

Osaic is seeking an Investment Advisory Billing Specialist to process billing for advisory accounts with accuracy and timeliness. You will work within WMP and other internal systems, handling back-office tasks and ticketing workflows while ensuring data integrity.

This role is ideal for individuals early in financial services operations, focused on billing and advisory support. The position requires a high school diploma (bachelor's preferred) and 0-1 year of experience in financial services.

Qualifications

• 0-1 year of experience in financial services, operations, billing, accounting, or related field.
• Strong attention to detail with the ability to perform repetitive, process-driven tasks accurately.
• Basic understanding of accounting or billing concepts preferred.
• Ability to follow documented procedures and work within structured workflows.
• Strong organizational and time management skills.
• Ability to learn and navigate systems such as WMP, NetX360, or similar tools.

Responsibilities

• Process billing-related requests for Investment Advisory accounts, including fee calculations, adjustments, and reconciliations.
• Execute tasks accurately and within established SLAs.
• Review account data to ensure billing accuracy and identify discrepancies.
• Follow defined procedures and workflows to complete routine processing activities.
• Maintain detailed records of completed work within systems and ticketing tools.
• Partner with internal teams to resolve standard processing issues.
• Escalate complex issues to senior team members as needed.
• Communicate professionally with internal stakeholders regarding request status.
• Prioritize and organize multiple tasks in a high-volume processing environment.
• Support quality control and compliance.
• Contribute to process improvement initiatives.

Skills

Attention to detail

Time management

Communication skills

Microsoft Office

Problem solving

Education

High School Diploma or GED

Bachelor's degree in business or Finance (preferred)

Tools

Wealth Management Platform (WMP)

NetX360

Envestnet

Job description

Investment Advisory Billing Specialist

Location(s)

• Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339
• La Vista: 12325 Port Grace Blvd, La Vista, NE 68128
• Oakdale: 7755 3rd St. N, Oakdale, MN 55128
• Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255
• St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702

Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.

Role Type

Full-time, Non-Exempt

Salary

$53,000-$55,000 per year + annual performance-based bonus

Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.

Benefits

• Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more.

Summary

The Investment Advisory Billing Specialist is responsible for processing billing-related activities for advisory accounts with a strong focus on accuracy, timeliness, and adherence to established procedures. This role supports the calculation, review, and posting of advisory fees within platforms such as the Wealth Management Platform (WMP). The specialist will primarily perform transactional and back-office processing tasks using internal systems and workflows while ensuring data integrity. You will work within a structured environment, handling requests submitted through a ticketing system and collaborating with internal teams to resolve routine issues. This role is ideal for individuals beginning a career in financial services operations, with an interest in billing, accounting, and investment advisory support.

Keys: Financial Services, Investment Advisory, WMP (Envestnet), Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support Representative, Customer Service Representative, Back Office Operations

Responsibilities

• Process billing-related requests for Investment Advisory accounts, including fee calculations, adjustments, and reconciliations.
• Execute tasks accurately and within established service level agreements (SLAs).
• Review account data to ensure billing accuracy and identify discrepancies.
• Follow defined procedures and workflows to complete routine processing activities.
• Maintain detailed records of completed work within systems and ticketing tools.
• Partner with internal teams (e.g., IA Support, Operations, Accounting) to resolve standard processing issues.
• Escalate complex or non-routine issues to senior team members as needed.
• Communicate professionally with internal stakeholders regarding request status or clarification.
• Prioritize and organize multiple tasks in a high-volume processing environment.
• Support quality control efforts by adhering to policies, procedures, and compliance standards.
• Contribute to process improvement initiatives by identifying inefficiencies or errors.
• Continuously learn systems, products, and processes related to advisory billing.

Education Requirements

• High School Diploma or GED required
• Bachelor's degree in business, Finance or related field is preferred

Basic Requirements

• 0-1 year of experience in financial services, operations, billing, accounting, or a related field (internships or coursework acceptable)
• Strong attention to detail with the ability to perform repetitive, process-driven tasks accurately
• Basic understanding of accounting or billing concepts preferred
• Ability to follow documented procedures and work within structured workflows
• Strong organizational and time management skills
• Ability to work independently in a production-based environment
• Effective written and verbal communication skills for internal collaboration
• Basic proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to learn and navigate systems such as Wealth Management Platform (WMP), NetX360, or similar tools
• Problem-solving mindset with the ability to identify errors and elevate when necessary

Preferred Requirements

• 1+ years of investment advisory support experience
• Completion of the FINRA SIE exam
• FINRA Series 7
• Experience with Envestnet / Wealth Management Platform

Equal Opportunity Employer

Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.

Eligibility

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.

Unqualified Applications

Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.

Recruiting Agencies

Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.