I2E Program Manager - Internship-to-Employment Leader

Research Foundation of The City University of New York; New York (NY); Hybrid; USD 70,000 - 75,000; Full time

Job summary

The Research Foundation of The City University of New York (RFCUNY) invites applications for a Senior Program Manager to lead the Internship to Employment (I2E) program, serving graduating seniors and recent alumni in New York City.

Reporting to the Director of Non-Traditional Internships, you will design, develop, and manage program operations, recruit employers, and ensure a high-quality experience for interns and partner organizations.

Qualifications

• 5-years of relevant work experience in workforce development, business development, or student services programs.
• Ability to set priorities and coordinate ongoing activities in parallel, manage competing demands, and provide timely responses to urgent issues.
• Strong communication, facilitation, and relationship building skills.
• Bachelor's degree required. Advanced degree preferred.
• Demonstrated computer skills and experience with standard desktop tools.

Responsibilities

• Lead the continued development, recruitment, implementation, monitoring, and evaluation of I2E’s operations and policies.
• Collaborate with CUNY leadership to develop and execute an employer recruitment strategy.
• Interface with students, employer partners, industry intermediaries, CUNY and RFCUNY staff to provide excellent customer service to all project stakeholders.
• Coordinate intern hiring and termination processes in partnership with the appropriate internal and external stakeholders.
• Coordinate and execute professional development for interns, including working with employers to offer development.
• Manage and coordinate the payroll, sub-contracting, and invoicing process for student interns and employer partners in partnership with stakeholders, including Office of Academic Affairs Personnel and Budget teams, and OCIP Budget and Operations team.
• Perform program analysis including data centric quarterly (and ad-hoc) reports.
• Develop and implement surveys for stakeholders to continuously gather feedback on programming and post internship activities.

Skills

Communication

Project management

Relationship building

Staff coordination

Customer service

Education

Bachelor's degree

Advanced degree preferred

Job description

The Research Foundation of The City University of New York (RFCUNY) invites applications for a Senior Program Manager to lead the Internship to Employment (I2E) program, serving graduating seniors and recent alumni in New York City.

Reporting to the Director of Non-Traditional Internships, you will design, develop, and manage program operations, recruit employers, and ensure a high-quality experience for interns and partner organizations.