I.T. Technician I

W.O. Grubb Crane Rental; Richmond (VA); On-site; USD 52,000 - 72,000; Full time

Job summary

W.O. Grubb Crane Rental in Richmond, VA is seeking an IT Technician to install, modify, and repair PC hardware and software, and to provide user support. This role supports end-user devices, printers, and security features while collaborating with staff to optimize IT operations.

The position requires 1–2 years of IT experience, strong problem-solving skills, and the ability to pass background checks. Occasional travel to other branch locations may be required.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of IT experience required.
• Strong analytical and problem-solving skills.
• Must pass drug test, background check, and fit-for-duty evaluation.

Responsibilities

• Assist with Office Moves (Physical).
• Configure Basic End User Hardware.
• Install Printers.
• Configure Cell Phone.
• Configure MS Authenticator.
• Sign User Out of RDS.
• Configure Atom Tablet.
• Reset Passwords.
• Off-board Employees.
• Issue TAPs.
• Issue Reset/Wipe Commands.
• Issue Permission for SSRS.
• Make Desktop Shortcuts for Websites.
• Perform other duties as assigned.

Skills

IT support

Analytical skills

Problem solving

Communication skills

Education

High School diploma

Bachelor's degree

Tools

Active Directory

Office 365

Windows 10/Server

VMware

Veeam

Synology

Barracuda

SonicWall VPN

Cisco basics

Job description

Description

An I.T. Technician installs, modifies, makes repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This individual makes suggestions and recommendations to the changes in work practices or procedures. The I.T. Technician is expected to work as necessary to perform duties required.

Responsibilities:

• Assist with Office Moves (Physical)
• Configure Basic End User Hardware
• Install Printers
• Configure Cell Phone
• Configure MS Authenticator
• Sign User Out of RDS
• Configure Atom Tablet
• Reset Passwords
• Off-board Employees
• Issue TAPs
• Issue Reset/Wipe Commands
• Issue Permission for SSRS
• Make Desktop Shortcuts for Websites
• Perform other duties as assigned.

Knowledge, Skills, and Experience

Essential:

• High School diploma or equivalent combination of education and experience;
• 1-2 years of I.T. experience;
• Strong analytical and problem-solving skills;
• Must be able to pass a drug test, background check, and fit for duty test.

Desired:

• Bachelor’s degree or equivalent combination of education and experience;
• Network Management / Active Directory – Server R8 2012 and up
• Corporate Rollouts / Phone systems / Routers / Switches – General IP Based Knowledge
• Enterprise Level Backup Structure and Awareness i.e. – Veeam, Synology, Barracuda
• ISP Hosting Knowledge / General –
• Microsoft Exchange (Hosted) Software 2012/up General knowledge
• Office 365,Visio,Windows 10,AutoCad/Install only ,Adobe Acrobat,
• Firewall/Security – SonicWall VPN, Cisco - Programming Level II or/ General Knowledge
• Strong interpersonal skills for interacting with employees, branch manager, and Senior Management;
• Strong personal computer skills; Windows 10 pro / Server 12r8 / VMWARE /
• Prefer candidates with proficient oral and written communication skills, technical skills, and functional skills.

Reasonable accommodations will be made to enable individuals with disabilities to perform the tasks. Some travel to other branch locations may be required.

Work Environment:

Majority of time spent in an office environment. The employee may be required to wear appropriate PPE equipment when exposed to external environment. The employee could occasionally be exposed to extreme temperatures or other inclement weather.

W.O. Grubb Crane Rental is proud to be an Equal Opportunity Employer