I/DD Services Program Manager - Community Impact Leader

BestCare Treatment Services Inc; Madras (OR); On-site; USD 75,000 - 105,000; Full time

Job summary

BestCare Treatment Services Inc. in Oregon seeks a Program Manager to lead a service program with initiative and judgment. The role supervises staff, maintains service quality, and fosters community relations to support the agency’s mission.

You will collaborate with leadership to ensure resources are used efficiently, maintain compliance with state rules, and drive continuous quality improvements for client outcomes.

Qualifications

• Must have knowledge of the public service system for developmental disabilities services in Oregon and at least one of: a relevant bachelor's degree with 4+ years of related experience including program management, fiscal management, and staff supervision; or 6 years of supervision experience; or 6 years in technical/professional work related to developmental disabilities services.
• For individuals recovering from a substance-use disorder, must have maintained continuous abstinence for the past two years.

Responsibilities

• Provides direct, day-to-day supervision and performance management of the assigned Program staff, including interviewing, hiring, coaching and performance management in line with BestCare policies and laws.
• Ensures respectful and compassionate treatment of all clients within the programs.
• Ensures that health, safety, and confidentiality policies for clients are developed and implemented.
• Works with the Program Director to optimize resource use to deliver high-quality services in the community.
• Ensures program practices meet best practice standards and Oregon Administrative Rules, including minimum supervision requirements.
• Develops and maintains positive relationships with families, providers, and state/local agencies involved in developmental disabilities services.
• Implements Department-funded programs to achieve defined outcomes and monitor contract compliance.
• Collects and reports information needed for licensing, funding, and investigations related to services.

Education

Bachelor's degree in behavioral science

6 years experience in staff supervision or developmental disabilities services

Job description

BestCare Treatment Services Inc. in Oregon seeks a Program Manager to lead a service program with initiative and judgment. The role supervises staff, maintains service quality, and fosters community relations to support the agency’s mission.

You will collaborate with leadership to ensure resources are used efficiently, maintain compliance with state rules, and drive continuous quality improvements for client outcomes.