Hyperscale DC Programs Lead | Customer Success & Delivery

Sumitomo Electric U.S.A., Inc.; San Jose (CA); On-site; USD 80,000 - 125,000; Full time

Job summary

Sumitomo Electric U.S.A., Inc. seeks a Hyperscale DC Program Specialist to partner with hyperscale data center customers, coordinating production, logistics and internal stakeholders to meet delivery commitments.

The role drives customer satisfaction through proactive communication, manages risks, and leads cross-functional planning to align with customer priorities and operational goals.

Qualifications

• Experience in supply chain, project management, inventory or production management.
• Ability to manage complex production and logistics data.
• Experience with ERP systems and process improvements.

Responsibilities

• Serve as primary contact for hyperscale customers and manage partnerships.
• Monitor production, shipments and warehouse activities for schedules.
• Lead cross-functional planning with production entities.
• Input and update orders, stock and delivery data in ERP.
• Drive continuous improvement and root-cause analyses.

Skills

Project Management

Analytical skills

Communication

Leadership

D365 familiarity

Fiber optic basics

Excel proficiency

Team collaboration

Education

Bachelor's degree

5+ years professional experience

Tools

D365 ERP

Supply chain software

Job description

Sumitomo Electric U.S.A., Inc. seeks a Hyperscale DC Program Specialist to partner with hyperscale data center customers, coordinating production, logistics and internal stakeholders to meet delivery commitments.

The role drives customer satisfaction through proactive communication, manages risks, and leads cross-functional planning to align with customer priorities and operational goals.