Hyper Wellness Concierge: Weekends & Commission

Restore Hyper Wellness & Cryotherapy; Hingham (MA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly wage

Monthly performance based commission

Access to complementary and discounted in-store services

Flexible schedule

Fun work environment

Job summary

Restore Hyper Wellness & Cryotherapy in Hingham is hiring a Hyper Wellness Representative to provide exceptional customer service, support health and wellness initiatives, and assist in daily operations. This role requires a love for wellness, a year of customer service experience, and weekend availability. Employees can enjoy competitive wages, commissions, and access to discounted wellness services in a fun work environment.

Qualifications

• At least one year of customer service experience in a retail/service environment.
• A love for health and wellness.
• Availability to work weekends.

Responsibilities

• Maintain a professional and courteous relationship with every client.
• Answer the phone and return voicemails.
• Book, reschedule and cancel appointments.
• On-board new clients and create Client Profiles in our POS.
• Check-in and retail out customer sessions on our POS.
• Greet customers and usher them to their service.
• Administer non-medical and non-specialty services.
• Provide service tours and sell packages & memberships.
• Execute opening and closing duties.
• Maintain current product knowledge of all modalities.
• Educate clients on the Restore modalities.
• Assist in store operations when not with clients.

Skills

Customer service

Interpersonal skills

Knowledge of health and wellness

Job description

Restore Hyper Wellness & Cryotherapy in Hingham is hiring a Hyper Wellness Representative to provide exceptional customer service, support health and wellness initiatives, and assist in daily operations. This role requires a love for wellness, a year of customer service experience, and weekend availability. Employees can enjoy competitive wages, commissions, and access to discounted wellness services in a fun work environment.