Hyper Wellness Concierge - Flexible Customer Experience

Restore Hyper Wellness - RHWS022; California; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Wellness resources

A competitive salary plus bonuses

Flexible schedules

Casual dress-code

Fun, wellness-focused work environment

Job summary

A leading wellness provider in California is seeking a passionate Hyper Wellness Representative to greet clients, assist with wellness services, and deliver an exceptional customer experience. The ideal candidate has customer service experience and is working toward a degree in a health-related field. This role offers a fun and engaging environment, flexible schedules, and opportunities for development. Join a team dedicated to helping individuals live healthier lives and thrive in their wellness journey.

Qualifications

• At least one year of customer service experience in a retail environment.
• Ability to work weekends.
• Strong communication and collaboration skills.

Responsibilities

• Greeting clients and assisting them with wellness services.
• Helping clients over the phone and managing bookings.
• Onboarding new clients and completing medical waivers.
• Conducting tours and selling service packages.
• Educating clients on services and care.
• Performing opening and closing procedures.
• Maintaining a safe and clean environment.
• Acting in alignment with Restore's values.
• Creating a fun and engaging store culture.

Skills

Customer service

Communication

Collaboration

Passion for health and wellness

Education

Degree in kinesiology, exercise science, or related field

Job description

Future Opening: Hyper Wellness Representative

Full or Part Time • CA003_Loehmann's Plaza

• Free uniforms
• Wellness resources
• A competitive salary plus bonuses
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Qualifications

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Compensation: $17.50 per hour

Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care—Hyper Wellness ® . Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.

Restore is one of America’s fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America.

We are on a blazing mission to restore people’s health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That’s why it is paramount that we attract people who are as passionate about helping people as we are.

Join us on our mission to help people feel better so they can do more of what they love.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.

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“Keeping clients healthy, improving their quality of life, and building trusting relationships has been the highlight of my career.”